Francella Cerdas
San Jose, Costa Rica
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Legal Assistant
San Jose, Costa Rica
01.2021 - 01.2023
- Managed judicial collection processes, ensuring timely and accurate case filings.
- Prepared and reviewed legal documents related to debt recovery.
- Coordinated with courts and legal entities to follow up on ongoing cases
Cathay Bank
San Jose, Costa Rica
12.2016 - 04.2019
- Handled customer inquiries about credit products, ensuring accurate and timely responses.
- Guided clients through credit policies and approval processes.
- Worked with internal teams to improve credit approval workflows and client experience.
Education
Bachelor of Laws (LL.B.)
Universidad De Costa Rica
San Pedro, Montes De Oca12-2025
Technical Diploma in Accounting And Finance
Colegio Técnico Profesional De Educación Comercial
Sabana Sur11-2016
Skills
- Excellent communication
- Supervision and leadership
- Multitasking
- Attention to detail
Affiliations
- Work and Travel USA Program
Saddleback, Maine – December 2023 – April 2024
Worked as a Host, interacting with customers and ensuring a positive experience at the resort. Developed strong communication and customer service skills. - Work and Travel USA Program
Cottams Ski Shop, New Mexico – December 2024 – April 2025 (currently ongoing)
Working as a Cashier, handling transactions, assisting customers with purchases, and ensuring smooth operations. Enhancing problem-solving, multitasking, and customer service skills in a high-paced environment.
Accomplishments
- Founder
La Tilde - Social Assistance Organization
Founded a social assistance organization focused on providing financial literacy programs for homeless individuals.
Developed and implemented financial skills training to help people in vulnerable situations manage their finances, budgeting, and saving.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Legal Assistant
01.2021 - 01.2023
Cathay Bank
12.2016 - 04.2019
Bachelor of Laws (LL.B.)
Universidad De Costa Rica
Technical Diploma in Accounting And Finance
Colegio Técnico Profesional De Educación Comercial
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