Jerra Schocke
Summary
20+ years experience in various office settings such as logistics, manufacturing and legal.
Overview
4
4
years of professional experience
Work History
Customer Service / Service Cashier
Sunrise Chevrolet Buick Gmc At Collierville
Collierville, Tennessee
12.2022 - 12.2023
- Ensured accuracy of all paperwork associated with each transaction including repair orders, parts and receipts
- Maintained database of rentals and fleet inventory
- Answered phone calls to assist customers with questions and orders.
- Resolved customer complaints promptly and professionally.
Project Coordinator
Ralph Jones Sheetmetal
Arlington, TN
05.2020 - 06.2022
- Coordinated with Project Manager on deadlines
- Created and maintained daily construction reports which I distributed to all Project Managers
- Coordinated between field crews, Project Managers and Vendors to insure on time arrival of all materials needed to complete projects
- Provided general contractors with daily and weekly project reports via Procore software
- Responsible for attending weekly contractor meetings with Project Managers and/or field superintendents
- Purchased safety equipment and maintained all safety records
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Produced thorough, accurate and timely reports of project activities.
DOT Courier
FedEx Express
Sikeston, MO
3 2013 - 8 2018
- Pre and Post inspections of delivery truck
- Loading of truck and securing packages
- Daily delivery route using time efficient planning
- Pickup of domestic and international packages
- Relaying any customer service issues to management
- CSA training in EOPS, Cosmos, FWR, and IMS
- Provide various reports through In Control for management
- Spill cleanup certified
- Dangerous goods specialist
Office Manager
Architectural Metal Installers
Sikeston , MO
5 2007 - 3 2013
- Updated employee paperwork and records.
- Preparation of reports for Accountant
Education
High School Diploma -
East Prairie High School
1995
Skills
- Customer Service knowledge
- Excellent typing and phone skills
- Dictation
- Proficient in all Office software
- Highly motivated and organized
- Excellent time management
Timeline
Customer Service / Service Cashier
Sunrise Chevrolet Buick Gmc At Collierville
12.2022 - 12.2023
Project Coordinator
Ralph Jones Sheetmetal
05.2020 - 06.2022
DOT Courier
FedEx Express
3 2013 - 8 2018
Office Manager
Architectural Metal Installers
5 2007 - 3 2013
High School Diploma -
East Prairie High School