Jerrah Britton
Midland City,AL
Summary
Actively seeking new opportunities to grow, learn, use my skills to the fullest- and beyond. Well-versed in phenomenal service, warm welcomes, and creating fulfilling experiences. 3 years and counting making a difference.
“No mud, no lotus.” - Thich Nhat Hanh
Overview
3
3
years of professional experience
Work History
Server
Taj Indian & Greek Restaurant
Dothan, AL
01.2026 - 06.2026
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Assisted guests with menu selections and dietary restrictions effectively.
- Personalized service and dish selections, creating memorable dining experiences for guests.
- Addressed guest complaints to maintain a positive dining experience or concerns with quick and satisfactory solutions.
- Kept dining area clean and well-stocked, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Processed payments and handled cash transactions accurately and promptly.
Beauty Advisor
Sally's Beauty Supply
Dothan, AL
05.2025 - 01.2026
- Encouraged sales growth by tracking performance and implementing strategies.
- Met and surpassed long/short-term goals assigned.
- Organized, stocked, made products attractive and presentable.
- Handled customer inquiries, leveraging extensive product knowledge to enhance customer experience.
- Provided quality and timely feedback.
- Maintained a clean and motivated environment for colleagues and customers.
- Managed cash, card, and check transactions with efficiency.
- Ensured smooth operations by balancing various responsibilities simultaneously.
- Greeted every guest with enthusiasm, fostering a welcoming atmosphere.
Crew Trainer
McDonald's
Dothan, AL
09.2023 - 05.2025
- Maintained consistent work ethic during various shifts.
- Demonstrated reliability in all work situations.
- Carried a positive attitude towards everyone I had the luxury of accommodating.
- Followed safety guidelines and regulations.
- Performed closing and cleaning duties with ease.
- Conducted comprehensive training for new employees.
- Responded promptly during emergencies by adapting to various roles.
- Combatted tense situations with patience and professionalism.
Guest Assistant
Kiku Asian Express
Dothan, AL
07.2024 - 10.2024
- Enhanced dining experience by ensuring every guest felt valued and attended to.
- Crafted personalized food and drink selections based on individual guest preferences.
- Collaborated with team members to ensure smooth operations.
- Addressed and resolved customer complaints promptly to restore satisfaction.
- Followed safety guidelines and regulations.
- Persevered during high-pressure time frames, including dealing with multiple in need.
Education
High School Diploma - General Studies
Penn Foster
Skills
- Extraordinary adaptability and flexibility
- Exceptional and punctual time management
- Innovative, resilient, outgoing, and ambitious
- Comfortable team-player, leader, and independent
- Top-notch communication skills including (but not limited to) phone etiquette, resolving client concerns, and voicing necessary information in an orderly fashion
- Outstanding at driving and logging sales
- Always striving to succeed in any environment and at any task given
- Willingness to learn and assist
- Impressive customer service, ensuring satisfied, long-term relations with all I accommodate
- Concurrent responsibility management
- Unrelenting work ethic
- Impressive people skills consisting of remembering important details, engaging in conversations of any caliber, building clientele, creating connections, and expressing empathy
- Exceeding expectations of every party involved
- Having confidence regarding anything I do or collaborate with
- Notable tidiness and organization skills
- Familiarity with computer systems
- Passionate and articulate about my work
Timeline
Server
Taj Indian & Greek Restaurant
01.2026 - 06.2026
Beauty Advisor
Sally's Beauty Supply
05.2025 - 01.2026
Guest Assistant
Kiku Asian Express
07.2024 - 10.2024
Crew Trainer
McDonald's
09.2023 - 05.2025
High School Diploma - General Studies
Penn Foster