TAYLOR GASTON
Goleta,CA
Summary
Dynamic professional with exceptional communication and organizational skills. Proven ability to resolve conflicts and enhance guest satisfaction through positive interactions. Adept at multitasking and managing time effectively, ensuring efficient operations and a welcoming environment. Committed to delivering high-quality service and fostering teamwork in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Server
Costa Kitchen and Bar
Santa Barbara, CA
08.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
Front Desk Agent
Mar Monte Hotel
Santa Barbara, CA
08.2024 - Current
- Inputted guest information into computer system accurately and securely.
- Assisted with check-in and check-out procedures for guests.
- Answered phones, responded to inquiries, and took messages.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
Sales Consultant
Honda
Santa Barbara, CA
03.2024 - Current
- Greet, welcome and check in customers
- Put time management skills to the test
- Balance completing a minimum of 40 calls and 40 emails while assisting customers
- Learn and work with various software systems and private customer information
Retail Associate
Earthwise Pet Supply
01.2022 - 01.2023
- Provided customers with knowledge on products and nutritional information greeted customers, got to know regulars, and helped check people out while managing a swift and cleanly environment
- Scheduled appointments for grooming and bathing as well as answering phone calls throughout the day.
- Restocked and checked inventory twice a week and deep cleaned daily.
Production Associate
CodeRed Headsets
01.2018 - 01.2022
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Managed product assembly line Inventory control and retail packaging manager
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines
Childcare Worker
North Coast Church
01.2016 - 03.2020
- Provided care for infants while their parents attended service
- Secured indoor and outdoor premises to protect children under care
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
- Enforced rules to teach manners and maintain safe environment
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children
- Incorporated music and art activities to encourage creativity and expression
Education
High School -
San Marcos High School
Goleta, CA05.2022
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Extraordinary social skills
- Ability to converse with all ages
- Menu knowledge
- Point of sale systems
- Conflict resolution
- Problem solving
- Strong work ethic
- Positive guest interactions
- Professional appearance
Timeline
Server
Costa Kitchen and Bar
08.2024 - Current
Front Desk Agent
Mar Monte Hotel
08.2024 - Current
Sales Consultant
Honda
03.2024 - Current
Retail Associate
Earthwise Pet Supply
01.2022 - 01.2023
Production Associate
CodeRed Headsets
01.2018 - 01.2022
Childcare Worker
North Coast Church
01.2016 - 03.2020
High School -
San Marcos High School
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