Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tatiana Rasskazova

Chicago,United States

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Server

Lettuce Entertain You
Chicago, United States
03.2023 - Current
  • Manage multiple tables simultaneously, delivering exceptional service to all guests, including timely refills, and addressing special requests or concerns.
  • Ensure that orders are delivered correctly and presented attractively, double-checking for accuracy and dietary restrictions or preferences.
  • Utilize the POS system efficiently to process orders, manage transactions, and handle payments, ensuring correct billing and receipt issuance.
  • Take accurate food and beverage orders from customers and input them promptly into the Point of Sale (POS) system to ensure precise order fulfillment.
  • Greet guests warmly, present menus, and provide detailed information about menu items, specials, and promotions to enhance the dining experience.

Supervisor/Server

Flight Club
Chicago, United States
04.2018 - 08.2022
  • Supported the restaurant manager in coordinating and overseeing daily operations, ensuring a smooth workflow among staff members.
  • Provided excellent customer service by promptly addressing inquiries, concerns, and special requests to enhance the dining experience.
  • Collaborated with kitchen staff to maintain consistent quality of breakfast menu items, conducting routine inspections for food safety and presentation.
  • Accurately handled cash transactions, including opening and closing registers, processing payments, and reconciling cash drawers.
  • Provided administrative support to the manager, including data entry, filing, and report generation.
  • Assisted in budget monitoring by tracking expenses, identifying cost-saving opportunities, and contributing to financial planning discussions.

Senior Administrative Assistant

Emerald Medical Centre
Moscow, Russia
02.2014 - 02.2018
  • Coordinated with healthcare providers and staff to optimize clinic schedules, minimizing patient wait times, and maximizing patient throughput.
  • Collected, filed, scanned, and retrieved confidential patient information.
  • Reviewed medical records to ensure accuracy and completeness.
  • Assisted with chart preparation for upcoming appointments or surgeries.
  • Scanned documents into electronic health record system according to established procedures.
  • Ensured that all required forms were completed accurately and completely prior to storage or release.
  • Answered inquiries regarding the status of patient records or their availability.

Education

Certificate - Quality Assurance Engineer in Test

Cydeo
Virginia Beach, VA
03.2023

Bachelor of Arts - Public Administration

RANEPA
Moscow, Russia
05.2018

Skills

  • Detail oriented
  • Strong organizational skills
  • Strong communication skills
  • Strong analytical skills
  • Problem-solving skills
  • Excellent verbal communications
  • Excellent written communications
  • Experience with Gmail
  • Experience with Google Docs
  • Experience with Outlook
  • Fast learner
  • Experience with MS Office
  • Tech-savvy
  • Advanced knowledge in Zoom
  • Information Verification
  • Ensuring accuracy in patient records
  • Data entry
  • Excellent time management skills

Languages

  • English, Full Professional
  • Russian, Native/ Bilingual

Timeline

Server

Lettuce Entertain You
03.2023 - Current

Supervisor/Server

Flight Club
04.2018 - 08.2022

Senior Administrative Assistant

Emerald Medical Centre
02.2014 - 02.2018

Certificate - Quality Assurance Engineer in Test

Cydeo

Bachelor of Arts - Public Administration

RANEPA

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Tatiana Rasskazova