Jerramy Hayashi
Clovis,CA
Summary
Dynamic Operations Supervisor with a proven track record on enhancing operational efficiency and team productivity through expert freight handling and staff supervision. Skilled in operations management and performance monitoring, I've significantly improved workflow processes and fostered a positive work environment, contributing to the company's success.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
ABF Freight
04.2022 - 12.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Created inbound plan for drivers daily routes, coordinated with dispatch which routes were most crucial
- Completed weekly payroll for 30 employees.
Operations Supervisor,
Reddaway Trucking
02.2017 - 04.2022
- Coordinated inbound planning to ensure seamless logistics operations.
- Managed cross-docking processes to optimize logistics and reduce handling times.
- Supervised operation hours to maintain productivity and meet organizational goals.
- Managed dispatch operations, optimizing routes and schedules for maximum efficiency.
- Oversaw dock work, ensuring adherence to safety protocols and operational standards.
- worked dock when short on dock employees
- Put trailers up to dock when needed and short on staff
Lead Dock Worker
Reddaway Trucking
03.2011 - 02.2017
- Improved workflow efficiency by delegating tasks and setting priorities for dock workers.
- Increased productivity by monitoring team performance and identifying areas for improvement through regular evaluations.
- Enhanced loading and unloading times by implementing strategic scheduling and resource allocation.
- Mentored new hires by providing comprehensive training on equipment operation, safety procedures, and company policies.
- Maintained a clean work environment by organizing tools, equipment, and supplies systematically throughout the facility.
- Resolved conflicts among team members effectively promoting a positive work atmosphere conducive to achieving goals.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Sales Associate
Orchard Supply Hardware LLC
07.2006 - 03.2011
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science - General Studies
Fresno City College
Fresno, CA2006
Some College (No Degree) - Criminal Justice
California State University, Fresno
Fresno, CASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Loading and unloading
- Freight handling
- Workplace cleanliness
- Dock equipment operation
- Forklift and pallet jack use
- Microsoft Word
- Microsoft Excel
- Attention to detail
Timeline
Operations Supervisor
ABF Freight
04.2022 - 12.2024
Operations Supervisor,
Reddaway Trucking
02.2017 - 04.2022
Lead Dock Worker
Reddaway Trucking
03.2011 - 02.2017
Sales Associate
Orchard Supply Hardware LLC
07.2006 - 03.2011
Some College (No Degree) - Criminal Justice
California State University, Fresno
Associate of Science - General Studies
Fresno City College
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