Jerri Vernon
Dillwyn,VA
Summary
Dynamic professional with a proven track record at the Market by Tiger Fuel, excelling in customer service and team leadership. Enhanced customer satisfaction and fostered a positive work environment through effective problem-solving and communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
the Market by Tiger Fuel
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Deli Associate
Luckys
02.2014 - 05.2021
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
Dietary Aide
Avante At Harrisonburg
05.2013 - 12.2013
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Cna
Homehealth
08.2012 - 06.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
Education
High School Diploma -
Buckingham County High
Buckingham06-2012
Skills
- Customer service
- Team leadership
- Team motivation
- Retail operations
- Customer Relations
- Multitasking Abilities
- Good judgment
- Team building
- Professionalism
- Self motivation
- Problem-solving aptitude
- Communication Skills
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Personal Reference
Sharon Davis
phone # 434-838-0904
I help assists this lady a few days a week with everyday tasks. (which are grocery shopping, taking a shower, cooking, and cleanig and maintaning the home
Sharon Marshall
phone #434-534-1336
family friend
Melissa Dofflemyer
Phone # 434-808-2049
Timeline
Assistant Manager
the Market by Tiger Fuel
05.2021 - Current
Deli Associate
Luckys
02.2014 - 05.2021
Dietary Aide
Avante At Harrisonburg
05.2013 - 12.2013
Cna
Homehealth
08.2012 - 06.2013
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
High School Diploma -
Buckingham County High
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