Jerriah Sells
Dallas,TX
Summary
Accomplished Senior Banker at First Convenience Bank of Texas, adept in customer relationship management and cash handling, demonstrated through surpassing sales goals and mentoring staff for peak efficiency. With experience as a friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Banker
First Convenience Bank of Texas
03.2023 - 06.2024
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Balanced teller drawers and ATM cash.
- Exceeded sales goals in car loans and account openings on consistent basis.
- Discussed financial options with clients and provided informed suggestions.
Receptionist
Dental Clinic
08.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
Clerk/Receptionist
Primalend
10.2020 - 06.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
Education
CNA Certification - Nursing
TSC Careers
Mesquite, TX01.2023
High School Diploma -
Skyline Highschool
Dallas, TX06.2020
Skills
- Operational Support
- Analyzing data
- Customer Relationship Management
- Cash Handling
- File Management
- Administrative Support
- Office Management
- Scheduling
- Telephone skills
- Greeting and Seating Clients
Certification
Cpr Certified
CNA Certified
Timeline
Senior Banker
First Convenience Bank of Texas
03.2023 - 06.2024
Receptionist
Dental Clinic
08.2022 - 03.2023
Clerk/Receptionist
Primalend
10.2020 - 06.2022
CNA Certification - Nursing
TSC Careers
High School Diploma -
Skyline Highschool
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