Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrie Soulis

Orange Park,FL

Summary

Customer-focused professional with extensive experience in point-of-sale operations and cash handling at Walmart. Demonstrated success in enhancing customer satisfaction through effective communication and in-depth product knowledge. Strong commitment to safety compliance and building positive relationships, ensuring a seamless shopping experience.

Overview

10
10
years of professional experience

Work History

Team Member

SUBWAY®Restaurants
Jacksonville, FL
04.2023 - 04.2023
  • Monitored expiration dates on food items for freshness assurance.
  • Assessed company operations for compliance with safety standards.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Identified needs of customers promptly and efficiently.
  • Assisted customers with product selection and ordering process.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained positive working relationship with fellow staff and management.
  • Received, processed, and stocked merchandise in accordance with store policies.

Cashier

Care First Pharmacy
Orange Park, FL
03.2020 - 01.2023
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered phone calls to assist customers with questions and orders.
  • Resolved customer complaints professionally in accordance with company policy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Built and maintained productive relationships with employees.
  • Collected payments and provided accurate change.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Greeted customers promptly and responded to questions.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Cashier

Winn Dixie Supermarket
Orange Park, FL
01.2019 - 11.2022
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Resolved customer complaints professionally in accordance with company policy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cashier

Bp Gas Station
Jacksonville, FL
01.2017 - 10.2019
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Resolved customer complaints professionally in accordance with company policy.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Built and maintained productive relationships with employees.
  • Collected payments and provided accurate change.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers promptly and responded to questions.

Cashier

Walmart
Orange Park, FL
06.2013 - 07.2014
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Resolved customer complaints professionally in accordance with company policy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Built and maintained productive relationships with employees.
  • Collected payments and provided accurate change.
  • Helped with purchases and signed customers up for rewards program.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Ensured compliance with all safety regulations within the store environment.
  • Worked closely with front-end staff to assist customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Answered customer questions and provided store information.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Greeted customers promptly and responded to questions.
  • Answered customer inquiries regarding store policies and procedures.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned items and checked pricing on cash register for accuracy.

Education

GED -

Panama City Marine Insititute
Panama City, FL
01-2004

Skills

  • Point-of-sale operation
  • Inventory management
  • Customer service
  • Safety compliance
  • Cash handling
  • Product knowledge

Timeline

Team Member

SUBWAY®Restaurants
04.2023 - 04.2023

Cashier

Care First Pharmacy
03.2020 - 01.2023

Cashier

Winn Dixie Supermarket
01.2019 - 11.2022

Cashier

Bp Gas Station
01.2017 - 10.2019

Cashier

Walmart
06.2013 - 07.2014

GED -

Panama City Marine Insititute

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