Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrilyn Guerrero

Las Vegas

Summary

My work experience has been centered around Customer Service. I have always had a passion for helping the elderly and I'm excited to explore future opportunities in assisting them.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Uber Eats
03.2021 - 01.2024
  • Maintained accurate records of deliveries and customer interactions for quality assurance.
  • Communicated with customers to confirm delivery details and address inquiries professionally.
  • Adapted to changing schedules and routes, demonstrating flexibility in high-pressure situations.

Warehouse Worker

Amazon LLC
01.2020 - 01.2021
  • Assisted in loading and unloading trucks, ensuring safe handling of products.
  • Adhered to safety protocols, minimizing workplace accidents and promoting team safety culture.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.

VIP REPRESENTATIVE

MGM RESORTS INTL | LUXOR
01.2015 - 01.2019
  • Answering VIP guest calls in assisting with promotional gaming offers.
  • Computer programs used: Opera - Hotel bookings and rate play, Players Club - Guest Players account and enrollments, VIPR - show tickets and restaurants.
  • Worked with Casino Hosts and Front desk for VIP guest reservations.

CALL CENTER AGENT

MGM RESORTS INTL | CORPORATE
01.2014 - 01.2015
  • Answering guest calls in assisting with show tickets and Hotel stays.
  • Answering informational questions that include MGM Resorts sister properties.
  • Trained Hotel bookings Luxor, Excalibur, and Mirage.

Education

High School Diploma -

Hilo High School
Hilo, Hawaii

No Degree - Certified Nursing Assistant

Perry Foundation of Health
Las Vegas, NV
03-2025

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Uber Eats
03.2021 - 01.2024

Warehouse Worker

Amazon LLC
01.2020 - 01.2021

VIP REPRESENTATIVE

MGM RESORTS INTL | LUXOR
01.2015 - 01.2019

CALL CENTER AGENT

MGM RESORTS INTL | CORPORATE
01.2014 - 01.2015

High School Diploma -

Hilo High School

No Degree - Certified Nursing Assistant

Perry Foundation of Health

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