Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrilyn Guerrero

Las Vegas

Summary

My work experience has been centered around Customer Service. I have always had a passion for helping the elderly and I'm excited to explore future opportunities in assisting them.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Uber Eats
Las Vegas, NV
03.2021 - 01.2024
  • Maintained accurate records of deliveries and customer interactions for quality assurance.
  • Communicated with customers to confirm delivery details and address inquiries professionally.
  • Adapted to changing schedules and routes, demonstrating flexibility in high-pressure situations.

Warehouse Worker

Amazon LLC
Las Vegas, NV
01.2020 - 01.2021
  • Assisted in loading and unloading trucks, ensuring safe handling of products.
  • Adhered to safety protocols, minimizing workplace accidents and promoting team safety culture.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.

VIP REPRESENTATIVE

MGM RESORTS INTL | LUXOR
01.2015 - 01.2019
  • Answering VIP guest calls in assisting with promotional gaming offers.
  • Computer programs used: Opera - Hotel bookings and rate play, Players Club - Guest Players account and enrollments, VIPR - show tickets and restaurants.
  • Worked with Casino Hosts and Front desk for VIP guest reservations.

CALL CENTER AGENT

MGM RESORTS INTL | CORPORATE
01.2014 - 01.2015
  • Answering guest calls in assisting with show tickets and Hotel stays.
  • Answering informational questions that include MGM Resorts sister properties.
  • Trained Hotel bookings Luxor, Excalibur, and Mirage.

Education

High School Diploma -

Hilo High School
Hilo, Hawaii

No Degree - Certified Nursing Assistant

Perry Foundation of Health
Las Vegas, NV
03-2025

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

Uber Eats
03.2021 - 01.2024

Warehouse Worker

Amazon LLC
01.2020 - 01.2021

VIP REPRESENTATIVE

MGM RESORTS INTL | LUXOR
01.2015 - 01.2019

CALL CENTER AGENT

MGM RESORTS INTL | CORPORATE
01.2014 - 01.2015

High School Diploma -

Hilo High School

No Degree - Certified Nursing Assistant

Perry Foundation of Health