Jerrod Williamss
Baltimore,MD
Summary
A Motivated information technology intern ready to contribute support and skills to technology team. Brings in-depth understanding of how to configure devices, networks and operating systems. Skilled with various software and adapts easily to changing scopes, processes, and procedures.
Overview
1
1
Certification
Work History
Information Technology Trainee
Npowersoftware
Baltimore, MD
08.2024 - Current
- Computing Basics: Understand the fundamental principles of computing, including hardware, software, and networking.
- Data Concepts: Grasp the importance of data, its various forms, and how it is processed and stored.
- Device Configuration: Learned how to configure basic devices like computers, printers, and network devices.
- Software Applications: Learned about various software applications, including productivity tools, web browsers, and security software.
- Networking Basics: Gain knowledge of network fundamentals, including network topologies, protocols, and wireless technologies.
- Operating Systems: Understand the functions of different operating systems ( Windows, macOS, Linux).
Education
Information Technology
NPower
Baltimore, MDSkills
- Technical Support
- Remote user assistance
- User Support
- Presentation Skills
- IT service management
- Dependable and Responsible
- Excellent Communication
- Teamwork and Collaboration
Certification
- CompTIA ITF+ Certification | NPower (MD). October 2024
- CompTIA A+ Certification | NPower (MD). In-Progress, December 2024
- Google IT Support Professional Certificate | NPower (MD) In-Progress, December 2024
Timeline
Information Technology Trainee
Npowersoftware
08.2024 - Current
Information Technology
NPower