JERRY ANDRADA
Federal Way,WA
Summary
Dependable professional dedicated to supporting team objectives and growth through empowering leadership. Excels in task delegation and conflict management. Sensible critical thinker with commitment to service and company success.
Detailed Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervisor In Training
Worldwide Freight Services
SeaTac
11.2022 - Current
- Started work in November '22, building Amazon cargo freight on a ULD.
- Member of Safety Committee.
- Worked as a security officer.
- Started Supervisor in Training (SIT) on June 14, 2024, and continuing until the present.
- Trained new employees on the daily job duties, policies and procedures.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Provided feedback, coaching and development opportunities to team members as needed.
- Identified areas of improvement through data analysis and monitoring of key performance indicators.
- Enforced safety regulations among team members in order to reduce potential risks.
Logistics Manager/Dispatcher
Imsel Special Delivery
Hayward
07.2015 - 09.2022
- Managed 12 drivers, 8 cargo refrigerated trucks, and 4 refrigerated 20-foot bobtail trucks.
- Managed accounts for 15 plus clients, including US Foods, Bakemark, Dominos, Sysco, UPS (Sac/Bay Area), Hello Fresh, and private customers.
- We service all over California, on occasion, its neighboring states.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Resolved customer complaints related to shipping issues or delays in transit times.
Courier driver
Imsel Specila Delivery
Hayward
04.2013 - 07.2015
- We provide delivery services all over California and its neighboring state, 24 hrs. Availability services with refrigerated cargo vans delivering to franchise fast food restaurants, such as Taco Bell, Dominos, Burger King, Hello Fresh, among others.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
Maintenace Supervisor
Glenwood Inn (Permanently Closed)
Menlo Park
05.2011 - 07.2013
- Supervising 2 maintenance employees and 5 housekeepers on a senior retirement home.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
Owner/Bakery Manager
Ericake's
Baguio City, Philippines
12.1994 - 08.1999
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Delegated work to staff, setting priorities and goals.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
Education
Bachelor's - BS Civil Engineering
Saint Loius University
Baguio City Philippines10.1993
Skills
- Staff Development
- Technical knowledge
- Industry Expertise
- Employee Coaching
- Project Planning
- Emergency Response
- Cost Control
- Customer Service
- Staff Management
- Schedule Management
- Attention to Detail
- Task Delegation
- Interpersonal Skills
- Professionalism
- Avid road and mountain bike cyclist
- College Athletic scholar -LAWN TENNIS
Affiliations
- Enjoys the outdoors
- Avid mountain biker and road cyclist
Accomplishments
- 2 time DeathRide finisher ( Tour of the California Alps) 15,000 feet elevation gain, 120 miles done under 12 hours. Road cycling
Certification
- Food worker Card Seattle & King County Exp Jan 18 2025 #1117J333BRR01A25
Timeline
Supervisor In Training
Worldwide Freight Services
11.2022 - Current
Logistics Manager/Dispatcher
Imsel Special Delivery
07.2015 - 09.2022
Courier driver
Imsel Specila Delivery
04.2013 - 07.2015
Maintenace Supervisor
Glenwood Inn (Permanently Closed)
05.2011 - 07.2013
Owner/Bakery Manager
Ericake's
12.1994 - 08.1999
- Food worker Card Seattle & King County Exp Jan 18 2025 #1117J333BRR01A25
Bachelor's - BS Civil Engineering
Saint Loius University
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