Licensed Insurance Producer with proven success in driving sales and delivering exceptional customer service. Strong leadership skills and financial acumen support effective operations management.
Overview
26
26
years of professional experience
Work History
Licensed Insurance Producer
Independent Agent
11.2017 - Current
Line - Life, Health, Accident, Property, and Casualty:
Remote Small Business Insurance Sales
biBerk
01.2024 - 01.2025
Take inbound calls (30 +) from customers:
Assist customers with choosing lines of insurance - Workers Comp, General Liability, Comm Auto, E&O:
Utilize technology while servicing customers - Slack, Teams, Zoom, Web
Used apps daily like Nice, Workforce Management, Genesys Phone Systems:
Performed at a high level one of the top sales agents/advisors:
Earned bonus monthly:
A Berkshire Hathaway owned company
Mayor
Town of Lake Providence
Lake Providence
01.2019 - 12.2022
Manage day to day affairs of the town:
Supervised 50 employees and four departments: trained on workforce safety - selected all insurances and managed against losses:
Established reciprocal relationships with state and federal officials:
Construct annual budgets and forecast future trends:
Acquired grants and administered the same:
Developed financial statements for decision makers:
Executive Director and Chief Executive Officer
Lake Providence Housing Authority
04.2006 - 05.2017
Manage Day-to-Day Operations:
Supervise All Staff: selected all insurances and managed against losses:
Report to a five-member Board of Commissioners:
Prepare Annual Budgets:
Develop Long Term Sustainability Plans:
Perform All Procurement Functions:
Wrote and Received Grants for Funding:
Trained in Tax Credit developments:
Analyze and used Financial and Agency Data to operate the agency:
Moved the agency from 'Troubled' to nearly (89) 'High Performer (90)':
Compiled Capital Fund Five Year Plans and managed Capital Fund Projects including new construction:
Executive Director and Organizer
Delta Interfaith Network
Lake Providence
09.2003 - 04.2006
Train Grassroots Citizens on Public Policy and Advocacy:
Prepared Annual Budgets wrote and received grants to fund the work:
Network with Foundations and Project Managers:
Procured Funds for the work through Grant Writing:
Measure Outcomes and Goal Attainment:
Compile Reports for Submission to Funders
Counselor and Job Developer: Center Director
YouthBuild Delta Program/Youth Opportunity Movement
Tallulah
06.2000 - 09.2003
Counsel Youth (over 400) Regarding Career Options:
Taught Youth Leadership Development, Soft Skills, and Problem-Solving Techniques:
Supervised Eight Case Managers and Other Support Staff:
Prepare Monthly Reports and Statistics in Compliance with Grant Objectives:
Education
B.S. - Accounting
Grambling State University
Grambling, LA
Graduate -
Lake Providence Senior High School
Lake Providence, LA
Skills
Computer Literate
Licensed Insurance Agent
Certified Business Consultant
Youth Development Specialist
Certified Property Manager
Proficient in PHA Accounting
Tax Preparer
Licensed Insurance Producer
Nonprofit Governance
Trained in Tax Credit Properties
Business Manager
Training Manager
Contributing Skills
Computer Literate
Licensed Insurance Agent
Certified Business Consultant
Youth Development Specialist
Certified Property Manager
Proficient in PHA Accounting
Tax Preparer
Licensed Insurance Producer
Nonprofit Governance
Trained in Tax Credit Properties
Business Manager
Training Manager
Business Experience
Licensed Insurance Producer - Independent Agent, Independent Agent, 11/01/17, Present, Line - Life, Health, Accident, Property, and Casualty
Remote Small Business Insurance Sales, biBerk, A Berkshire Hathaway owned company, 01/01/24, 01/01/25, Take inbound calls (30 +) from customers, Assist customers with choosing lines of insurance - Workers Comp, General Liability, Comm Auto, E&O, Utilize technology while servicing customers - Slack, Teams, Zoom, Web, Used apps daily like Nice, Workforce Management, Genesys Phone Systems, Performed at a high level one of the top sales agents/advisors, Earned bonus monthly
Mayor, Town of Lake Providence, Lake Providence, LA, 01/01/19, 12/31/22, Manage day to day affairs of the town, Supervised 50 employees and four departments: trained on workforce safety - selected all insurances and managed against losses, Established reciprocal relationships with state and federal officials, Construct annual budgets and forecast future trends, Acquired grants and administered the same, Developed financial statements for decision makers
Executive Director and Chief Executive Officer, Lake Providence Housing Authority, 04/16/06, 05/19/17, Manage Day-to-Day Operations, Supervise All Staff: selected all insurances and managed against losses, Report to a five-member Board of Commissioners, Prepare Annual Budgets, Develop Long Term Sustainability Plans, Perform All Procurement Functions, Wrote and Received Grants for Funding, Trained in Tax Credit developments, Analyze and used Financial and Agency Data to operate the agency, Moved the agency from 'Troubled' to nearly (89) 'High Performer (90)', Compiled Capital Fund Five Year Plans and managed Capital Fund Projects including new construction
Executive Director and Organizer, Delta Interfaith Network, Lake Providence, LA, 71254, 09/01/03, 04/01/06, Train Grassroots Citizens on Public Policy and Advocacy, Prepared Annual Budgets wrote and received grants to fund the work, Network with Foundations and Project Managers, Procured Funds for the work through Grant Writing, Measure Outcomes and Goal Attainment, Compile Reports for Submission to Funders
Counselor and Job Developer: Center Director, YouthBuild Delta Program/Youth Opportunity Movement, Tallulah, LA, 06/01/00, 09/01/03, Counsel Youth (over 400) Regarding Career Options, Taught Youth Leadership Development, Soft Skills, and Problem-Solving Techniques, Supervised Eight Case Managers and Other Support Staff, Prepare Monthly Reports and Statistics in Compliance with Grant Objectives
Timeline
Remote Small Business Insurance Sales
biBerk
01.2024 - 01.2025
Mayor
Town of Lake Providence
01.2019 - 12.2022
Licensed Insurance Producer
Independent Agent
11.2017 - Current
Executive Director and Chief Executive Officer
Lake Providence Housing Authority
04.2006 - 05.2017
Executive Director and Organizer
Delta Interfaith Network
09.2003 - 04.2006
Counselor and Job Developer: Center Director
YouthBuild Delta Program/Youth Opportunity Movement