Jerry Bottoms
Camp Hill,PA
Summary
Dynamic Senior Operations Supervisor with extensive experience at Penske Logistics, excelling in operational excellence and staff training. Proven track record in optimizing workflows and enhancing team performance, achieving significant cost reductions while fostering strong customer relationships. Adept at logistics oversight and cultivating a collaborative work environment to drive continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Operations Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
Shippensburg, PA
08.2022 - Current
- Directed daily logistics operations to optimize workflow efficiency and ensure compliance with safety protocols.
- Facilitated training and mentorship for staff on process enhancements and best practices in warehouse management.
- Spearheaded implementation of new inventory tracking system to enhance accuracy and reduce discrepancies.
- Led cross-functional teams to enhance supply chain efficiency and accelerate delivery timelines.
- Established standard operating procedures to enhance operational efficiency across multiple departments.
- Optimized resource allocation by reallocating personnel during peak periods and fluctuating demand to maximize operational efficiency.
- Executed cost-saving strategies that significantly reduced operational expenses while ensuring high-quality output and service levels.
- Spearheaded cross-departmental communication initiatives to enhance project execution efficiency.
- Guided junior staff members on best practices in operations management to enhance team performance.
- Cultivated robust partnerships with suppliers and vendors to enhance delivery efficiency and optimize pricing strategies.
- Monitored and enforced compliance with industry regulations and safety standards.
- Oversaw daily operations, implementing quality control measures to uphold exceptional customer service standards.
- Optimized operational workflows by implementing efficient processes and driving productivity improvements.
- Implemented comprehensive training program to enhance employee skillsets and job satisfaction.
- Directed a team of over 15 employees, cultivating a collaborative work environment to achieve departmental objectives and meet deadlines.
- Facilitated regular performance evaluations for direct reports, delivering constructive feedback and establishing clear expectations for future success.
- Facilitated regular team meetings to enhance communication and promptly address concerns and challenges.
- Resolved issues by actively listening and employing open-ended questioning techniques.
- Assisted in hiring, managing, and training staff. Supported goal establishment and monitoring. Conducted performance reviews and managed salary administration.
- Directed individual duties by assessing each employee's skill level and knowledge to optimize team performance.
- Supervised front areas to ensure prompt resolution of inquiries.
- Achieved consistently high performance evaluation ratings through dedicated effort and commitment.
- Mediated employee disputes and resolved conflicts to foster a collaborative work environment.
Operations Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
Shippensburg, PA
- Analyzed performance metrics and delivered actionable feedback to enhance team effectiveness and accountability.
- Designed and implemented training materials to enhance onboarding processes for new hires.
- Cultivated a positive work environment to enhance employee retention and address concerns proactively.
- Established quality control systems to enhance operational accuracy.
- Spearheaded continuous improvement initiatives to minimize waste, boost efficiency, and elevate productivity across the organization.
- Facilitated collaboration among cross-functional teams to drive innovative solutions enhancing business performance.
- Directed logistics coordination to ensure seamless transportation of goods between departments and locations.
- Facilitated long-term strategic planning discussions within leadership team to influence future direction of business unit.
- Cultivated robust relationships with key customers to enhance understanding of their requirements.
- Spearheaded development of comprehensive rewards and recognition program to enhance employee morale and engagement.
- Cultivated a culture of continuous improvement to optimize operational workflows and elevate staff satisfaction.
Transportation Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
Chambersburg, PA
- Directed daily transportation operations to ensure timely delivery of materials.
- Directed logistics coordination efforts with cross-functional teams to optimize supply chain operations.
- Implemented and upheld safety protocols to guarantee regulatory compliance.
- Spearheaded training and mentorship initiatives for staff on operational best practices and regulatory compliance.
- Fostered and sustained vendor relationships to ensure high-quality service delivery and reliability.
- Directed driver supervision and DOT compliance initiatives to enhance operational efficiency.
- Streamlined driver schedules and routes to maximize delivery efficiency.
- Managed documentation processes for transportation operations, ensuring accuracy in driver logs, vehicle inspection reports, and accident/incident reports.
- Mediated conflicts among drivers, customers, and stakeholders to ensure swift resolution.
- Managed scheduling of repair and preventive maintenance for vehicles and equipment.
- Directed team of drivers in delivering training guidance and conducting performance evaluations.
Operations Supervisor
DHL Supply Chain
Palmyra, PA
- Oversaw daily operations to ensure compliance with safety protocols and company standards.
- Facilitated workflow coordination among team members to enhance operational efficiency.
- Facilitated training sessions on best practices for inventory management and order fulfillment processes.
- Executed process improvements to optimize productivity and minimize operational costs.
- Executed comprehensive audits of equipment and facilities to uphold safety compliance standards.
- Facilitated collaboration among cross-functional teams to optimize logistics operations.
- Oversaw daily operations to ensure optimal performance and smooth workflows.
- Facilitated open communication channels with upper management, ensuring regular updates on team progress and challenges.
- Executed regular performance evaluations for direct reports, pinpointing areas for improvement and establishing development goals.
- Elevated team productivity through continuous training, coaching, and mentoring of staff members.
- Monitored adherence to company policies, industry regulations, safety standards, and local laws during daily operations.
- Developed and implemented emergency response plans to enhance organizational resilience during crises and natural disasters.
- Enhanced operational efficiency through process streamlining and strategic implementation of time-saving initiatives.
Education
GED -
Mechanicsburg Senior High School
1998
Skills
- Staff training and development
- Customer relationships
- Management
- Incident reporting
- Team Training
- Performance monitoring
- Employee development
- Workflow optimization
- Risk management
- Logistics expertise
- KPI tracking
- Root-cause analysis
- Problem-solving abilities
- Reliability
- Verbal and written communication
- Relationship building
Certification
Smith system certified trainer
Work History
01-2022
Timeline
Senior Operations Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
08.2022 - Current
Operations Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
Transportation Supervisor
Penske Logistics, Ford Motor Company, MSC, CMMS
Operations Supervisor
DHL Supply Chain
GED -
Mechanicsburg Senior High School