Jerry Camp
Fort Myers,FL
Summary
Strategic Operations Supervisor specializing in compliance enforcement, inventory control, and performance evaluation. Skilled in streamlining processes and optimizing scheduling to improve team collaboration and operational efficiency.
Overview
40
40
years of professional experience
Work History
Operations Supervisor
Lee County Board of County Commissioners
Fort Myers, FL
01.2013 - Current
- Managed daily operations by scheduling personnel, assigning tasks, and monitoring progress to achieve team objectives.
- Supervised daily operations to ensure compliance with county regulations, maintaining operational integrity.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Cultivated strong customer relationships through proactive communication and effective service delivery.
Matco Tools
Self-employeed
Fort Myers, Florida
01.2008 - 12.2010
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged customers in conversation, leveraging interpersonal skills to enhance their experience.
- Oversaw inventory and supplies, ensuring availability of materials for uninterrupted service.
- Executed daily tasks with accuracy and efficiency to support operational flow.
- Performed routine maintenance and repairs on equipment to ensure optimal functionality.
Service Manager
Harley Davidson of Fort Myers
Fort Myers, Florida
05.2005 - 11.2007
- Managed daily operations of the service department, ensuring efficient motorcycle maintenance and repairs.
- Developed standard operating procedures to standardize service quality and improve customer satisfaction.
- Fostered strong relationships with customers to promote loyalty and satisfaction.
- Resolved customer complaints promptly, enhancing customer retention and loyalty.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated and supported employees to maintain low turnover.
- Created employee work schedules to keep shifts properly staffed.
Maintence /Mobile Home Park Manager
Riverwoods Plantation
Estero, Florida
01.2002 - 06.2005
- Supported tenant relations, improved tenant satisfaction, and streamlined service delivery.
- Supported operations, maintenance, and property administration for properties.
- Scheduled and coordinated routine maintenance and repairs for commercial and residential properties.
- Managed daily activity involving tenants, subcontractors, and property management teams.
Dealership General Manager
WestCoast Motorcycles and Watercraft
Naples, Florida
05.1993 - 06.2002
- Managed daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales to maintain smooth workflow.
- Managed daily operations for motorcycle and watercraft sales and service.
- Oversaw inventory management to maintain optimal stock levels, supported sales and service efficiency.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Conducted performance reviews to evaluate employee contributions and areas for improvement.
- Trained employees on duties, policies and procedures.
- Developed team building activities that fostered collaboration among departments and enhanced workplace morale.
Parts Department Manager
WestCoast Motorcycles and Watercraft
Fort Myers, Florida
08.1986 - 05.1992
- Coordinated a procurement process to secure timely parts delivery from suppliers.
- Managed inventory control to maintain optimal stock levels.
- Controlled daily parts program activities to improve sales and inventory management.
- Trained and mentored staff on customer service best practices.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Compiled monthly reports detailing sales figures, inventory levels, and budget variances.
Education
High School Diploma -
Westland High School
Galloway, OH06-1972
Skills
- Operations management
- Regulatory compliance
- Performance evaluation
- Scheduling optimization
- Inventory control
- Team leadership
- Customer relationship management
Timeline
Operations Supervisor
Lee County Board of County Commissioners
01.2013 - Current
Matco Tools
Self-employeed
01.2008 - 12.2010
Service Manager
Harley Davidson of Fort Myers
05.2005 - 11.2007
Maintence /Mobile Home Park Manager
Riverwoods Plantation
01.2002 - 06.2005
Dealership General Manager
WestCoast Motorcycles and Watercraft
05.1993 - 06.2002
Parts Department Manager
WestCoast Motorcycles and Watercraft
08.1986 - 05.1992
High School Diploma -
Westland High School