Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Carpenter

West Des Moines,IA

Summary

Accomplished Sales and Operations Manager with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

21
21
years of professional experience

Work History

Vice President, Commercial Lending

Bastion Capital Group, Inc.
03.2023 - Current
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.

Manager of Sales and Operations

Innovak Global
02.2016 - 03.2023
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Loan Officer

Iowa Mortgage Professionals
West Des Moines, IA
03.2013 - 02.2016
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Negotiated favorable loan terms with borrowers, increasing overall profitability for the company.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.

Independent Contractor

The Grinnell Group
Des Moines, IA
03.2010 - 03.2013
  • Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
  • Collaborated effectively with cross-functional teams, resulting in successful project completion.
  • Streamlined processes and implemented organizational systems to increase efficiency and productivity.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.

Owner

Carpenter Lawn and Landscape
West Des Moines, IA
04.2007 - 03.2010
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Wholesale Account Executive

EquiFirst Corporation
Charlotte, NC
01.2003 - 04.2007
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelor of Arts - Economics

University of Northern Iowa
Cedar Falls, IA
05.1996

Skills

  • Forecasting
  • Targeted Marketing
  • Proposal Writing
  • Market Research
  • Customer Service
  • Data Analysis
  • Client Relationship Building
  • Business Development
  • Account Management
  • Marketing Strategy

Timeline

Vice President, Commercial Lending

Bastion Capital Group, Inc.
03.2023 - Current

Manager of Sales and Operations

Innovak Global
02.2016 - 03.2023

Loan Officer

Iowa Mortgage Professionals
03.2013 - 02.2016

Independent Contractor

The Grinnell Group
03.2010 - 03.2013

Owner

Carpenter Lawn and Landscape
04.2007 - 03.2010

Wholesale Account Executive

EquiFirst Corporation
01.2003 - 04.2007

Bachelor of Arts - Economics

University of Northern Iowa

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Jerry Carpenter