Jerry Cheng
Moody,AL
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
New Car Sales Consultant
Steve Serra Auto Group At Serra Toyota Birmingham
06.2019 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Consultant
Steve Serra Auto Group At Serra Mazda
11.2017 - 06.2019
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Spain Park High School
Birmingham, AL2006
Skills
- Superior Work Ethic
- Customer Needs Assessment
- Price Negotiation
- Customer Relationship Management
Accomplishments
- 2021 Southeast Toyota Pros
- 2022 Southeast Toyota Pros
Certification
- Toyota Certified
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
New Car Sales Consultant
Steve Serra Auto Group At Serra Toyota Birmingham
06.2019 - Current
Sales Consultant
Steve Serra Auto Group At Serra Mazda
11.2017 - 06.2019
High School Diploma -
Spain Park High School
- Toyota Certified
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