Jerry Cook
Tahlequah
Summary
Maximize opportunities in sharing my acquired knowledge and experiences in customer service, communications, team building, leadership, proven knowledge in professional development.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
52
52
years of professional experience
Work History
Manager of Customer Support Services
GRDA
01.2017 - 12.2023
- Managed the Customer Relations Team made up of 7 subject area experts supporting projects and initiatives of 17 municipal public power communities supporting 97,000 meters and approximately 190,000 residents.
Director of Community and Government Relations, office of the president
Northeastern State University
01.2007 - 01.2017
Recruitment and Enrollment Manager Oklahoma College of Optometry
Northeastern State University
01.2006 - 01.2007
Clear Creek Corporation
01.1993 - 01.2006
- Developed commercial properties, managed independent auto sales and properties.
General Manager and Dealer Partner
Greenhaw-Eddings Ford, Lincoln Mercury
01.1972 - 01.1993
- Work through all departments of the dealership, Graduate of the Form Motor Institute, Elected to the National Ford Dealer Council representing 1500 not metro Ford Dealers across the U.S. with Ford Motor executive management.
Education
Bachelor of Arts - Accounting
Northeastern State University
Tahlequah, OK04-1972
MBA - Management And Finance
Northeastern State University
Tahlequah, OK12-2006
Skills
- Customer Service
- Team Building
- Business Organizational Skills
- Community outreach
- Local, State, Federal and Tribal networking experience and advanced knowledge of government inner workings and integration
- Proficient computer skills
- Proven mentoring support skills from previous position at NSU
- List one of your strengths
ACTIVITIES
- NSU Educational Foundation work with scholarship and development support
- Active member of the Oklahoma Academy since 2008
- Tahlequah Area Chamber of Commerce, personal membership for 40 plus years.
- Attend and participate in APPA conferences and workshops. Earned 23 hours of CE from APPA classes.
- Ex Officio board member on OK Municipal Alliance Board and participate in board meetings and annual conferences and workshops.
- Honors and Accomplishments
- Elected to Tahlequah City Council
- Served as Executive Director for Oklahoma Motor Vehicle Commission under Governor Nigh
- Served on Tahlequah Public Works Authority as Trustee and Chairman
- Served on the Northeast Oklahoma Public Facilities Authority (multi-county natural gas trust) as member and chairman of finance committee.
- Elected as Tahlequah City Mayor (2 terms)
- Served on the Tahlequah City Hospital Trust Authority
- Served on the Tahlequah Industrial Trust Authority
Timeline
Manager of Customer Support Services
GRDA
01.2017 - 12.2023
Director of Community and Government Relations, office of the president
Northeastern State University
01.2007 - 01.2017
Recruitment and Enrollment Manager Oklahoma College of Optometry
Northeastern State University
01.2006 - 01.2007
Clear Creek Corporation
01.1993 - 01.2006
General Manager and Dealer Partner
Greenhaw-Eddings Ford, Lincoln Mercury
01.1972 - 01.1993
Bachelor of Arts - Accounting
Northeastern State University
MBA - Management And Finance
Northeastern State University
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