Jerry De La Luz
Milwaukee,WI
Summary
Hardworking employee enthusiastic about learning everything about banking inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Delivery Driver, Shift Lead
Ian's Pizza
08.2021 - Current
- Completed on-time deliveries of pizzas by choosing best and most efficient routes, including but not limited to; customers ordering pizzas, and parties who would order for wedding events.
- Maintained upbeat, positive attitude in busy, customer-focused environment. Handled customer interactions with grace and ensured a great final chapter for them.
- With the promotion of Shift Lead, ensured quality training of newer employees to follow procedures within Ian's, while also learning the back end of food quality and toppings.
- Prepped and restocked cheeses and sauces on occasion, to ensure things were set for the next few days.
- Handled transactions and cash, to ensure things were counted correctly for potential deposits at the end of most nights.
Cashier to Supervisor
Little Caesars Pizza
08.2018 - 05.2021
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Besides Cashiering, I also learned how to prep dough and cook pizza. On the back end, I'd ensure quality of every pie made with quality toppings and bake.
Education
Bachelor of Arts - Sociology
University of Wisconsin - Milwaukee
Milwaukee, WI05.2023
Associate of Arts - Sociology
McHenry County College
Crystal Lake, IL05.2021
Skills
- Quality Assurance
- Teamwork and Collaboration
- Attention to Detail
- Safe Driving Record
- Customer Service
- Problem-Solving
Timeline
Delivery Driver, Shift Lead
Ian's Pizza
08.2021 - Current
Cashier to Supervisor
Little Caesars Pizza
08.2018 - 05.2021
Bachelor of Arts - Sociology
University of Wisconsin - Milwaukee
Associate of Arts - Sociology
McHenry County College
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