Jerry Deoca
San Antonio,TX
Summary
Dedicated professional with experience at USAA, skilled in diagnosing technical issues and enhancing service delivery. Demonstrated vigilance and alertness as a School Crossing Guard, ensuring student safety and effective communication with parents. Proven ability in route planning and implementing safety protocols, contributing to improved operational efficiency.
Overview
39
39
years of professional experience
1
1
Certificate
Work History
School Crossing Guard
SAPD
San Antonio, TX
08.2020 - Current
- Monitored traffic flow to ensure student safety during school crossing times.
- Assisted students in safely navigating roadways and crosswalks.
- Communicated effectively with parents and drivers to promote safe practices.
- Reported hazardous conditions or incidents to authorities for timely resolution.
- Implemented safety protocols to enhance pedestrian visibility and awareness.
Mutual Fund Tech
USAA
San Antonio, TX
08.1987 - 2007
- Diagnosed and resolved technical issues efficiently to enhance service delivery.
- Collaborated with cross-functional teams to streamline operational processes.
- Supported system upgrades, ensuring minimal disruption to service operations.
- Conducted routine maintenance on equipment, improving reliability and performance.
- Trained new technicians in standard operating procedures and safety protocols.
Education
High School Diploma -
Memorial High School
San Antonio, TX06.1981
Skills
Patience and tolerance
Pedestrian safety
Vigilance and alertness
Route planning
Accomplishments
Won 3 times Employee of the month Certificate
Certification
Certificate for Employee of the month and for outstanding work.
Timeline
School Crossing Guard
SAPD
08.2020 - Current
Mutual Fund Tech
USAA
08.1987 - 2007
High School Diploma -
Memorial High School