Jerry Dixon
Jackson,USA
Summary
To obtain a challenging and rewarding position that will utilize my strengths and skills to allow personal and professional growth
Overview
21
21
years of professional experience
Work History
Team Leader
Aqua Klear
Pearl, USA
04.2021 - Current
- Implemented process improvements to enhance operational efficiency and reduce downtime.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Trained team members on equipment use and maintenance procedures for efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Developed training materials focused on safety practices and operational procedures for new hires.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Sterile Reprocessing Tech
Healthcare Services
Jackson, USA
03.2011 - 04.2022
- Assisted healthcare professionals with patient care and treatment procedures.
- Replaced faulty components or parts.
- Responded promptly to equipment malfunctions, facilitating timely repairs and service.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Oversaw quality control processes to ensure product standards were met. and maintained high level of customer satisfaction.
Team Leader
CCRST
Jackson, USA
04.2005 - 04.2010
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Conducted regular performance reviews to assess individual team member progress.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assigned work and monitored performance of project personnel.
- Delegated responsibilities to enhance team efficiency. and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved employee disputes through effective communication and negotiation. between employees and facilitated effective resolutions to disputes.
Education
Biology-Pre Med
Jackson State Universty
Jackson, MSHigh School -
Wingfield High School
Jackson, MSSkills
- Process improvement
- Technology adoption
- Quality assurance
- Customer relationship management
- Team management
- Team supervision
- Operational oversight
- Patient care coordination
- Patient assessment
- Patient identity verification
- Regulatory compliance
- Data management
- Equipment maintenance
- Equipment evaluation
- Operational equipment management
- Clinical support
- Problem-solving
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Team Leader
Aqua Klear
04.2021 - Current
Sterile Reprocessing Tech
Healthcare Services
03.2011 - 04.2022
Team Leader
CCRST
04.2005 - 04.2010
Biology-Pre Med
Jackson State Universty
High School -
Wingfield High School