JERRY EIKE
Savage,Minnesota
Summary
Dynamic production leader with a history of enhancing operational efficiency and profitability. Proven ability to manage large teams while implementing innovative strategies that streamline processes and elevate performance. Committed to fostering a culture of continuous improvement and employee empowerment.
Overview
42
42
years of professional experience
Work History
National Sales & Marketing Manager
Mom & Pop Funding
Medford, Oregon
01.2024 - Current
- Managed team of 150 sales representatives, providing guidance, training, and support to drive sales performance.
- Developed marketing strategies that increased brand awareness and strengthened customer engagement.
- Collaborated with local businesses to establish partnership opportunities and referral programs that expanded customer reach.
- Conducted customer feedback surveys to refine services and improve satisfaction.
Director of Production
Premier Disability Services LLC
Minneapolis, MN
08.2011 - 09.2023
- Managed and led staff of 125, overseeing team's performance and production, including profit/loss by coordinating workflow between departments, streamlining processes, and eliminating bottlenecks.
- Developed internal leadership team by promoting from within front-line supervisory rank, cultivating a strong and effective production group.
- Controlled operational risk, identifying and mitigating problems with potential to negatively impact production.
- Implemented and maintained use of 6S techniques, optimizing processes on a continuous basis.
- Managed implementation and maintenance of quality and regulatory standards by working closely with internal teams.
- Optimized production through early identification of scalability and technological issues, ensuring seamless operations.
- Empowered employees to independently solve line problems and keep production running.
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Independent Mortgage Broker
Self Employed
Minneapolis, MN
11.2003 - 08.2011
- Spearheaded successful negotiations between buyers and sellers to complete sales.
- Avoided sales problems by staying on top of real estate law, financing options and available government programs.
- Monitored performance and work quality of loan officers, attorneys, and other professionals to ensure compliance and satisfaction.
- Built strong relationships with staff, customers, and vendors to enhance collaboration and service quality.
- Provided exceptional support to customers, addressing all needs promptly and effectively.
GM
Heartland Financial Services
Chaska, MN
07.1997 - 10.2003
- Achieved revenue and profit targets through solid promotional and budget control strategies.
- Oversaw customer experiences, analyzing interactions and engagement methods to improve satisfaction.
- Reduced turnover through morale-boosting strategies such as employee appreciation days and effective training policies.
- Designed and implemented training programs that empowered staff and enhanced customer service focus.
- Coordinated special events, ensuring attention to vendor schedules and demand forecasts.
- Protected assets by setting effective access policies and monitoring security risks.
- Eliminated waste at all levels, regularly reviewing team activities and records to spot and resolve problems.
VP
National Car Rental
Minneapolis, MN
03.1993 - 07.1997
- Increased 1994 revenue 37% with improved marketing and customer engagement strategies.
- Strengthened company position in leisure market by leveraging industry knowledge and business acumen to achieve consistent successes.
- Maximized team performance by fostering staff satisfaction and maintaining a quality-driven mindset.
- Managed the organization and approval process for promotional campaigns to enhance brand visibility.
- Enhanced department functionality with forward-thinking recommendations based on in-depth reviews of current strategies.
- Developed less experienced staff into successful leaders through hands-on management.
Branch Manager
National Car Rental
Albuquerque, NM
02.1990 - 03.1993
- Achieved targets consistently through successful branch partnerships and marketing initiatives.
- Optimized branch staffing by leveraging workforce planning tools and fostering collaboration to meet service demands.
- Improved business operations by allocating resources effectively to maximize utilization.
- Controlled business risk by assessing conditions and implementing mitigation strategies, enhancing operational resilience.
- Safeguarded account holders and assets through data management and security planning, ensuring compliance with regulations.
Branch Manager
John Hancock Insurance
Sioux Falls, SD
01.1986 - 12.1990
- Managed branch sales, service, and operations to align with overall business objectives.
- Optimized branch staffing by leveraging workforce planning tools, setting clear expectations, and fostering strong sense of collaboration.
- Fostered success-oriented team environment prioritizing professional development and leadership empowerment.
- Recruited and trained sales personnel to improve overall team effectiveness.
Field Supervisor
Northrup King Company
Carroll, IA
05.1984 - 12.1985
- Enhanced site safety through targeted training and thorough inspection strategies.
- Ensured code compliance for all jobs, upholding quality standards.
- Planned procedures by assessing construction requirements from blueprints and specifications.
Education
Masters of Organizational Management -
University of Phoenix
Albuquerque, NM09-1992
BS/BA - Business Administration
South Dakota State University
Brookings, SD05-1984
Skills
- Customer relations
- Performance improvement
- Process improvement
- Quality control
- Six Sigma
- Lean manufacturing
- Time management
- Task prioritization
Timeline
National Sales & Marketing Manager
Mom & Pop Funding
01.2024 - Current
Director of Production
Premier Disability Services LLC
08.2011 - 09.2023
Independent Mortgage Broker
Self Employed
11.2003 - 08.2011
GM
Heartland Financial Services
07.1997 - 10.2003
VP
National Car Rental
03.1993 - 07.1997
Branch Manager
National Car Rental
02.1990 - 03.1993
Branch Manager
John Hancock Insurance
01.1986 - 12.1990
Field Supervisor
Northrup King Company
05.1984 - 12.1985
Masters of Organizational Management -
University of Phoenix
BS/BA - Business Administration
South Dakota State University