Jerry Ferrell
Pickerington,OH
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
Work History
Shift Manager
Firehouse Subs
08.2024 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Delivery Driver
Amazon
08.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Shift Manager
Tim Hortons
04.2020 - 06.2022
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Pickerington High School North
Pickerington, OHSkills
- Tech-Savvy
- Staff Development
- Quality Assurance
- Hiring and Recruiting
- Energetic and Enthusiastic
Timeline
Shift Manager
Firehouse Subs
08.2024 - Current
Delivery Driver
Amazon
08.2022 - 08.2024
Shift Manager
Tim Hortons
04.2020 - 06.2022
High School Diploma -
Pickerington High School North