Jerry Goettl
Queen Creek,Arizona
Summary
Adept General Service Technician with a proven track record at Big O Tires, showcasing exceptional vehicle maintenance and inventory management skills. Known for enhancing team productivity and customer satisfaction through meticulous attention to detail and a collaborative spirit. Mentored junior technicians, significantly contributing to the shop's positive reputation. Demonstrates a strong ability to perform under minimal supervision, ensuring safety and efficiency.
Overview
11
11
years of professional experience
Work History
General Service Technician
Big O Tires
04.2014 - 11.2024
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Assisted in inventory management, ordering parts as needed and maintaining an organized stockroom for easy access during repairs.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Streamlined repair processes by effectively managing time spent on individual tasks while maintaining high-quality results.
- Provided mentorship to junior technicians, sharing knowledge and expertise to support their professional development.
- Contributed to positive shop reputation by consistently receiving favorable reviews from satisfied customers based on professionalism and quality of work completed.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired and replaced worn and damaged components.
Education
Skills
- Power tools operation
- Safety procedures
- Vehicle maintenance
- Attention to detail
- Flexible and adaptable
- Punctual and reliable
- Work with minimal supervision
- Valid Driver's license
- Heavy lifting
- Hand tools
- Preventive Maintenance
- Inventory management
Timeline
General Service Technician
Big O Tires
04.2014 - 11.2024
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