JERRY GUZMAN
Las Vegas,NV
Summary
FOOD & BEVERAGE / HOSPITALITY PROFESSIONAL
Bilingual | Multi Outlet | Bars | Restaurants | Banquets & Catering | Weddings | Nightclub
Dedicated and energetic professional with 14+ years of experience looking to return to Food and Beverage Management full time. Team leader focused on exceptional service, coaching staff, and solving problems involving efficiency, inventory, and customer satisfaction. Saved 33% through considerable labor cost management. Talented problem-solver ready to back up fellow employees at any time.
Overview
13
13
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
Ojos Locos Sports Cantina ($15M)
12.2022 - 01.2023
FOOD and BEVERAGE LOGISTICS/ MANAGEMENT CONSULTANT
Self Employed/ Sysco Foods / Werner Enterprises
06.2021 - 12.2022
- Oversaw every aspect of delivery, inventory control, and shipment operations for CA, AZ, UT, and NV.
- Inspected storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Advised leaders on how to effectively manage customer satisfaction, staff, and conflict resolution.
ASSISTANT GENERAL MANAGER
Virgil’s Real Barbeque ($6M)
09.2020 - 06.2021
- Managed team/banquet schedule (60) with eye for coverage needs and individual strengths maintaining 25% labor cost.
- Set up weekly talking points for assistant managers to communicate in pre-shift meetings.
- Scheduled all R&M for business needs & made adjustments within budget constraints.
GENERAL MANAGER
Grape Street Café, Wine Bar, & Cellar ($4M)
01.2020 - 03.2020
- Implemented shrink processes to reduce inventory levels & stream line product offerings.
- Developed and maintained relationships with suppliers to update & revamp beverage menu.
DIRECTOR of BEVERAGE
Hard Rock Hotel / Casino ($27M)
04.2018 - 02.2020
- Headed 24hr operation with (12) outlets @ 19% liquor cost, 160 + employees, 7 assistant managers.
- Interim F&B Director adding 5 restaurants to oversee during transition of new ownership.
- Established partnership with human resources to facilitate onboarding of union take over. Guided closing property.
GENERAL MANAGER
Hard Rock Hotel / Mr. Lucky’s Restaurant ($10M)
- Iconic 24hr operation with 100 + employees, 4 FOH managers, 4 BOH managers.
- Succeeded at reducing unnecessary labor by 33% to lower cost & increase profit margin.
- Prepared annual budgets with controls to prevent overages.
ASSISTANT GENERAL MANAGER
Bubba Gump Shrimp Co. ($11M)
04.2015 - 04.2018
- Mentored new managers & explained P&L.
- Aligned with banquet sales team to orchestrate Spanish speaking large groups increasing sales by 20%.
GENERAL MANAGER
Nightlife Rio Hotel/Casino ($10M)
05.2014 - 01.2015
- Coordinated with marketing to lower bottle pricing which increased table bookings by 30%.
- Directed operations of 3 nightlife bars on property including staff of (55).
BEVERAGE MANAGER
Maggiano’s Little Italy ($13M)
12.2009 - 05.2014
- Managed and directed beverage inventories, staff hiring program, purchasing, beverage sales ($3M), and staff of (45).
- Part of task force team assisting other locations across western U.S.
Education
Associates of Business Administration -
Community College of Southern Nevada
05.2006
Skills
- Guest Satisfaction/ Service
- Department Oversight
- Motivational Leadership
- Focus and Follow-Through
- Management Training
- Problem Anticipation and Resolution
- Financial Statement Review
- Cross-Functional Team Management
Certification
Certified Food Protection Manager
Techniques of Alcohol Management
Languages
Spanish
Native or Bilingual
Timeline
GENERAL MANAGER
Ojos Locos Sports Cantina ($15M)
12.2022 - 01.2023
FOOD and BEVERAGE LOGISTICS/ MANAGEMENT CONSULTANT
Self Employed/ Sysco Foods / Werner Enterprises
06.2021 - 12.2022
ASSISTANT GENERAL MANAGER
Virgil’s Real Barbeque ($6M)
09.2020 - 06.2021
GENERAL MANAGER
Grape Street Café, Wine Bar, & Cellar ($4M)
01.2020 - 03.2020
DIRECTOR of BEVERAGE
Hard Rock Hotel / Casino ($27M)
04.2018 - 02.2020
ASSISTANT GENERAL MANAGER
Bubba Gump Shrimp Co. ($11M)
04.2015 - 04.2018
GENERAL MANAGER
Nightlife Rio Hotel/Casino ($10M)
05.2014 - 01.2015
BEVERAGE MANAGER
Maggiano’s Little Italy ($13M)
12.2009 - 05.2014
GENERAL MANAGER
Hard Rock Hotel / Mr. Lucky’s Restaurant ($10M)
Associates of Business Administration -
Community College of Southern Nevada