Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Hall

Wayne,MI

Summary

To obtain a position of responsibility that will enable me to utilize my excellent management, customer service, leadership, verbal and interpersonal skills.

Qualified Desired Position with background in leading operations teams to streamline processes and enhance productivity. Proven track record of fostering team collaboration, resulting in improved efficiency and morale. Demonstrated ability to manage resources effectively and adapt to changing operational needs.

Overview

14
14
years of professional experience

Work History

Operations Team Lead

StockX
08.2019 - 10.2024
  • Leading stand-up meetings
  • Labor allocation
  • Supervise and train the operations team to optimize
  • Production, quality and cost
  • Create and maintain a safe work environment
  • Daily production goals

Fulfillment Process Assistant

Amazon
10.2017 - 08.2019
  • Labor allocation
  • Leading stand-up meetings
  • Assigning job duties and assignments
  • Driving workflow
  • Daily production goals

Sales Supervisor

Macy's
10.2013 - 06.2017
  • Driving sales for specific areas
  • Managing and training new Associates
  • Creating work schedules
  • Interviewing and coaching Associates

Customer Service Representative

Kelly Services (Budco)
11.2010 - 08.2013
  • Accepting inbound phone calls
  • Assisting customers with signing up for various programs
  • Dealing with customers concerns and complaints
  • Data Entry

Education

Green Belt Certification -

University of Florida
Gainesville, Florida
01.2020

Certification -

Michigan Computer Institute
Southfield, MI
01.1993

High School Diploma -

Redford High School
Detroit, MI
06.1983

Skills

  • Typing 40 WPM
  • Computer Literacy
  • Microsoft Office
  • Windows
  • XP
  • Spreadsheets
  • Data Entry
  • Dependable
  • Efficient
  • Hardworking
  • Self-Motivated
  • Detail Oriented
  • Interpersonal Skills
  • Communication Skills
  • Organizational Skills
  • Customer Service Skills
  • Office Support Skills
  • Leadership Skills
  • Positive Attitude
  • Operational excellence
  • Workforce planning

Timeline

Operations Team Lead

StockX
08.2019 - 10.2024

Fulfillment Process Assistant

Amazon
10.2017 - 08.2019

Sales Supervisor

Macy's
10.2013 - 06.2017

Customer Service Representative

Kelly Services (Budco)
11.2010 - 08.2013

Green Belt Certification -

University of Florida

Certification -

Michigan Computer Institute

High School Diploma -

Redford High School
Jerry Hall