Over 23 years of experience in the computer industry as a people manager, program manager, quality leader, and Engineer. I excel at tracking and resolving issues, working with teams of developers to ship successful projects on-time, and improving customer satisfaction.
• Oversaw next generation multi-million-dollar embedded firmware project. Created plan of record, planned scope, defined milestones and dependencies.
• Successfully delivered proof-of-concept project with limited resources and high financial impact within strict timeframes. Worked closely with our group vice president and vendors to complete the project on schedule.
• Scheduled and facilitated weekly meetings between cross functional teams including hardware, BIOS, iLO (BMC) and thermal team to track deliverables, schedules, and issues. Summarized and presented weekly status to senior management.
• Led a multinational quality team of 60 members to deliver five generations of iLO, a highly complex embedded BMC firmware system which was responsible for system health, power consumption, virtual media, and remote console. iLO was a key differentiator and selling point of HPE ProLiant servers. Worked closely with the System BIOS team to ensure the server booted successfully and all aspects of the iLO firmware were working correctly.
• Oversaw strategic product releases. Scheduled project testing and assigned tests. Developed, updated, and maintained database consisting of 26000 test cases and 300 users.
• Acted as primary contact to a cross-functional team including manufacturing, ODM, OEM, and BIOS to resolve problem, increase operational efficiencies, and improve the customer experience.
• Analyzed and prioritized 300+ critical field issues weekly and provided recommendations to the group vice president to reduce operational costs by tens of million dollars.
• Recruited as session leader in company sponsored leadership and development class.
• Ensured company released their first-generation blade on schedule by adding automation to the test plan.
• Participated in all phases of system development life cycle, from requirements analysis through system implementation.
Project leadership
Certified Scrum Master