Jerry Jackson-Bishop
Tulsa,OK
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail oriented. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Stability Case Manager
Housing Solutions Tulsa
09.2022 - Current
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Participated in community events to promote services and engage with public.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Implemented strategies to increase public awareness of social and community service programs.
Case Manager
Mental Health Association of Oklahoma
03.2020 - 09.2022
- Assessed community needs and identified resources for social and community service programs.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Nurse Recruiter
Preferred Pediatric Home Health
02.2005 - 03.2018
- Monitored nurses through regular assessments and performance evaluations
- Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools
- Organized employee records consistently, staying compliant with internal and government requirements.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Advocated for staff members, helping to identify and resolve conflicts.
Staffing Coordinator
Oxford Healthcare
01.2001 - 04.2012
- Determined company staffing requirements and available strategies based on skilled assessments of operational needs
- Developed work schedules, maintaining sufficient coverage across departments
- Made staffing decisions in line with company policies and in compliance with regulatory standards
- Coordinated with payroll department to verify information on working hours.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Completed human resource operational requirements by scheduling and assigning employees.
Real Estate Agent
John Hausam Realtors
02.2009 - 01.2012
- Developed a marketing plan for clients designed to attract and address the needs of buyers
- Gathered client information concerning their desired features in a home, financial ability, home types and neighborhoods of interest
- Identified properties for sale through the multiple listing service and presented them to clients.
Education
Realtor license obtained -
John Hausam Realtor School
06.2009
Basic -
Daniel Webster High School
Tulsa, OK05.1996
Skills
- Strong communication
- Team member support
- Community Outreach
- Critical Thinking
- First Aide/CPR
- Crisis Intervention
- Client Needs Assessments
- Relationship Building
- Documentation And Reporting
- Client meetings
- Problem-Solving
- Annual Case Reviews
Certification
- Inclusive Language Training
- Critical Time Intervention
- Introduction to Motivational Interviewing
- Continuing Motivational Interviewing
- Therapeutic Options Training
Timeline
Stability Case Manager
Housing Solutions Tulsa
09.2022 - Current
Case Manager
Mental Health Association of Oklahoma
03.2020 - 09.2022
Real Estate Agent
John Hausam Realtors
02.2009 - 01.2012
Nurse Recruiter
Preferred Pediatric Home Health
02.2005 - 03.2018
Staffing Coordinator
Oxford Healthcare
01.2001 - 04.2012
Realtor license obtained -
John Hausam Realtor School
Basic -
Daniel Webster High School
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