Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Mavintana

San Diego,CA

Summary

Experienced and creative designer with a strong attention to detail, visually appealing, and functional interface for web and mobile applications. Proficient in wireframing, prototyping and design tools like Figma. Recognized for exceptional collaborative and interpersonal skills, thriving in dynamic team environments and excelling in effective communication.

Overview

5
5
years of professional experience

Work History

Marketing Representative

Aspire Team
01.2023 - 05.2023
  • Collaborated with the Marketing Director to streamline project timelines, resulting in a 25% improvement in on-time campaign launches; established a tracking system that monitored 15 concurrent projects for enhanced visibility.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Created and implemented customer loyalty programs to increase customer retention and loyalty.

Canvas Educational Technology Support

University of Oregon
02.2018 - 08.2022


  • Established process improvement strategies which drove positive changes and resulted in a high percentage remedy rate
  • Provided Tier 1 IT support to non-technical internal users through desk side support services
  • Spearheaded the update process for over 200 Canvas course modules, enhancing accessibility and user engagement by integrating multimedia elements and ensuring compliance with the latest educational standards, achieving a 15% increase in student satisfaction ratings
  • Enhanced user experience by assisting faculty and students with login and navigation issues on Canvas, resolving over 95% of support tickets within 24 hours using Zendesk
  • Entered and resolved over 150 technical support tickets per month using Zendesk, improving average response time by 20% and achieving a 95% satisfaction rate from users


Education

Bachelor of Science - Art & Technology

University of Oregon
Eugene, OR
08-2021

No Degree - UI Design Program

Career Foundry
03-2025

Skills

  • Adobe Creative Suite
  • Microsoft Office Suite
  • Figma
  • Visual design
  • Logo design
  • Branding strategies
  • Visual communication principles
  • Detail-oriented
  • Self-motivated work ethic
  • Team collaboration

Timeline

Marketing Representative

Aspire Team
01.2023 - 05.2023

Canvas Educational Technology Support

University of Oregon
02.2018 - 08.2022

Bachelor of Science - Art & Technology

University of Oregon

No Degree - UI Design Program

Career Foundry

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Jerry Mavintana