Summary
Overview
Work History
Education
Skills
Timeline
Travelers Championship Golf Tournament 2025
Education and Training
Generic

Jerry Michaelson

Portland

Summary

Business-conscious General Manager bringing over 20 years of experience in Food and Beverage industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Overview

31
31
years of professional experience

Work History

Food Service Driector

LifeWorks At Nike WHQ
07.2021 - Current
  • Directly Responsible for over 5 million dollars in Revenue for Serena Williams Building #18378. Expanded to multiple operating Profit Centers with launch of Dan Fouts #17356 in September 2025.
  • Built a strong foundation for leadership and development. Developed and implemented training programs for high performing supervisors and FSM's.
  • Established high level QA standards through operational excellence. Implemented SOP's for Allergen and Readiness Checks throughout all operating locations in Serena and Dan Fouts.
  • Overseen menu development, aligning offerings with dietary expectations while launching multiple new concepts in both Serena Williams and Dan Fouts.

Multi-Unit General Manager

Table 28 inc
12.2017 - 06.2021
  • Led operations teams of 90 plus employees at Multiple Restaurants Units
  • Worked to rebuild our private dining sector with new team members and leadership personal. Drove sales growth through creating specialized food and winemaker dinners for our members.
  • Exemplified leadership and maintained company standards and protocols in all locations.
  • Hired, Trained, and Maintained a leadership team that understood our company's principles and core values
  • Worked with Head Chef/Owner on creating an award wining food and wine menu

General Manager

Olive Garden
12.2006 - 12.2017
  • Led teams of 100 plus employees at multiple locations for Olive Garden
  • Recognized as developer of the year 2016
  • Point person for regional talent development for both managers and hourly team members.
  • Opened new restaurant with 165 new team members. Achieved sales goal of 5 million dollars in first operating year, while being recognized as the first restaurant to receive the platinum pace award for the overall best guest satisfaction in the company.
  • Hired, Trained, and Maintained Team Members

Manager

Olive Garden
12.2003 - 12.2006
  • Assisted General Manager to ensure all company objectives were met and goals exceeded.
  • Led service and culinary teams to operational excellence by achieving sales growth, food cost, labor, waste, and team member retention.

Merchandising Manager

Quality Food Centers
09.1995 - 12.2003
  • Started as a Courtesy Clerk
  • Worked as a Helper Clerk, Checker, assistant Night Manager, Service Manager, and Merchandiser Manager
  • Responsible for all Department Managers while overseeing purchases, shrink, labor, and quality control.
  • Reported directly to Store Manager as assistant Store Manager

Education

High School Diploma -

Spanaway Lake High School
Spanaway, WA
05-1995

Certificate in Performance Leadership -

Cornell University
Ithaca, NY
09-2020

Certificate in Executive Leadership -

Cornell University
Ithaca, NY
0 2021

Culinary -

Culinary Institute Of Tuscany - Riserva Di Fizzano
Italy
01-2010

Skills

  • Cross-functional team management
  • Policy/program development
  • Sales team development
  • Supervision and training

Timeline

Food Service Driector

LifeWorks At Nike WHQ
07.2021 - Current

Multi-Unit General Manager

Table 28 inc
12.2017 - 06.2021

General Manager

Olive Garden
12.2006 - 12.2017

Manager

Olive Garden
12.2003 - 12.2006

Merchandising Manager

Quality Food Centers
09.1995 - 12.2003

Certificate in Performance Leadership -

Cornell University

Certificate in Executive Leadership -

Cornell University

Culinary -

Culinary Institute Of Tuscany - Riserva Di Fizzano

High School Diploma -

Spanaway Lake High School

Travelers Championship Golf Tournament 2025

Selected to work the Travelers Golf Tournament in 2025. Spent time planning, hiring, and organizing one of Arawak's largest events. Work closely with culinary and service professionals in Cromwell Connecticut.

Education and Training

06/1995 High School Diploma Spanaway Lake High School- Spanaway, WA

02/2010 Culinary Institute Of Tuscany - Riserva Di Fizzano-Tuscany, Italy 

10/2020 Certificate in Performance Leadership Cornell University-Ithaca, NY 

01/2021 Certificate in Executive Leadership Cornell University-Ithaca, NY