Jerry Mike
Stuart,FL
Summary
Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Intervention Transportation
C.I.T
01.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Collaborated with other medical staff to achieve high level of patient safety and care.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Operated company vehicles and carefully followed all safety protocols and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Security Officer Supervisor
Marriot Resort Golf Marina
10.2019 - 10.2023
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
Associate of Arts - Criminal Justice
Indian River State College
Ft. Pierce, FL12.2024
Skills
- Professional ethics
- Risk evaluation
- Community Engagement
- Confidentiality Practices
- Safety Planning
- Crisis handling
- Documentation skills
- Reflective listening
- Patient confidentiality
- Inbound Call Management
- Child Protection
- Crime Prevention
Certification
- NCPS - National Certified Peer Specialist
- Serving Those with Behavioral and Cognitive Disabilities
Timeline
Crisis Intervention Transportation
C.I.T
01.2024 - Current
Security Officer Supervisor
Marriot Resort Golf Marina
10.2019 - 10.2023
Associate of Arts - Criminal Justice
Indian River State College
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