Jerry Montiel
Humble
Summary
Dynamic and adaptable professional with a strong background in customer service at Mahana Fresh. Proven ability in complaint resolution and teamwork, enhancing guest experiences and training new team members. Skilled in money handling and maintaining cleanliness, consistently contributing to a positive and efficient work environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Mahana Fresh
09.2024 - 10.2024
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Crew Member
Tropical Smoothie Cafe
09.2023 - 02.2024
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Penn Foster
Scranton, PA12-2025
Skills
- Complaint resolution
- Cleaning
- Product knowledge
- Account management
- Teamwork and collaboration
- Heavy lifting
- Adaptability and flexibility
- Attention to detail
- Collaboration and teamwork
- Customer service
- Money handling
- Parts labeling
Certification
Food Handler Certification
Timeline
Team Member
Mahana Fresh
09.2024 - 10.2024
Crew Member
Tropical Smoothie Cafe
09.2023 - 02.2024
Penn Foster
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