JERRY MOODY
ELDORADO
Summary
Dynamic customer service professional with a proven track record at Office Depot, excelling in client relations and sales strategies. Adept at utilizing point of sale systems to enhance customer experiences and drive repeat business. Recognized for strong problem-solving abilities and product knowledge, ensuring customer needs are met efficiently.
Overview
36
36
years of professional experience
Work History
CUSTOMER SERVICE/ COMPUTER SALES
OFFICE DEPOT
ELDORADO
01.2019 - 12.2021
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
CUSTOMER SERVICE
UPS STORE
NLR
06.2017 - 09.2019
- GET INFORMATION FROM CLIENTS ON SHIPPING INFORMATION USING POS SYSTEM
- NOTARY
- PACKAGE FOR SHIPPING, PRINT LABEL AND SHIP
SALES CONSULTANT
SMITH FORD
CONWAY
01.2015 - 08.2017
- GREET CUSTOMERS, HELP FIND AUTOMOBILE THAT FIT THERE NEEDS AND BUDGET
- WRITE UP CUSTOMER SALES, CLOSE THE DEAL, DELIVER CAR OR TRUCK
- STAY IN TOUCH WITH CUSTOMER, HELPING CUSTOMER AFTER THE SALE TO GET REPEAT CUSTOMERS
(MASTER) SENIOR MOLD BUILDER
RAYTHEON/HAWKER BEECH CRAFT
LITTLE ROCK
02.2000 - 01.2015
- WORKED BESIDE ENGINEERING FOR AEROSPACE
- BUILT COMPOSITE MOLDS FOR VACUUM FORMING, PULLED IMPRESSIONS FROM PROTOTYPE TO MAKE MASTER MOLD AND REVERSED IMPRESSIONS TO BUILD PARTS FOR PRIVATE JETS
APPERENTICE MOLD BUILDER
SMITH FIBERGLASS
LITTLE ROCK
05.1986 - 01.2000
- TRAINED UNDER ROBERT LATHAM TO BUILD MOLDS PER PRINT, USING COMPOSITE, WOOD, STEEL OR WHATEVER NEEDED TO COMPLETE TASK WITH VERY TIGHT TOLERANCES
Education
Diploma -
CHRIST ACADEMY
LITTLE ROCK, ARKANSAS01.1984
Aerospace Training -
ABRIS ADVANCED COMPOSITES
RENO, NEVADACertification - Welding
PULASKI VO-TECH
MALVERN, ARKANSASSkills
- Customer service
- Sales strategies
- Inventory management
- Point of sale systems
- Product knowledge
- Client relations
References
KASSANDRA ANNE-FRIEND, FRIEND, 8 YEARS, (870)390-0059
Timeline
CUSTOMER SERVICE/ COMPUTER SALES
OFFICE DEPOT
01.2019 - 12.2021
CUSTOMER SERVICE
UPS STORE
06.2017 - 09.2019
SALES CONSULTANT
SMITH FORD
01.2015 - 08.2017
(MASTER) SENIOR MOLD BUILDER
RAYTHEON/HAWKER BEECH CRAFT
02.2000 - 01.2015
APPERENTICE MOLD BUILDER
SMITH FIBERGLASS
05.1986 - 01.2000
Diploma -
CHRIST ACADEMY
Aerospace Training -
ABRIS ADVANCED COMPOSITES
Certification - Welding
PULASKI VO-TECH
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