Jerry Nall
Customer Service Associate
Alvarado,TX
Summary
personally i feel like i am avery hard and dedicated worker who is very present in whatever i do.
Overview
2
2
years of professional experience
Work History
Receptionist
West Side Campus Of Care
White Settlemet , TX
05.2021 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Customer Service Representative
Walmart
Burleson, TX
04.2022 - 06.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Window Cleaner
Window Gene
Crowley, TX
10.2021 - 03.2022
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
Education
High School Diploma -
Alvarado High School
Alvarado, TX05.2021
Skills
- Positive Attitude and Energetic
- Customer Service
- Computer Proficiency
- Customer Complaint Resolution
Timeline
Customer Service Representative
Walmart
04.2022 - 06.2022
Window Cleaner
Window Gene
10.2021 - 03.2022
Receptionist
West Side Campus Of Care
05.2021 - 10.2022
High School Diploma -
Alvarado High School