Jerry Nyman
Laramie
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge in customer service. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing relationships with customers and employees.
Overview
37
37
years of professional experience
Work History
General Sales Manager
Laramie Gm Auto Center
12.2014 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and implemented comprehensive salesperson training program.
Hourly Associate, Management to Store Manager
Walmart
01.1987 - 10.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Science - Retail Management
American Public University System
Charles Town, WV02.2013
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Sales operations
Timeline
General Sales Manager
Laramie Gm Auto Center
12.2014 - Current
Hourly Associate, Management to Store Manager
Walmart
01.1987 - 10.2014
Bachelor of Science - Retail Management
American Public University System
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