Jerry Santos
Honolulu,HI
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
Work History
Sales Associate/Cashier
Jams World
- 08.2023
- Wrote a daily/monthly sales report, updated it daily, and provided feedback on store performance
- Learned valuable knowledge on merchandising and customer service.
- Becoming more efficient with communicating with international customers (ie. Japan, Korea). Learned beginner speaking skills in Japanese.
- Passion for clothing and fashion along with building good bonds with customers and team members alike.
- Cultivated a highly motivated team of volunteers within the program who could act as mentors and role models
Host and Busser
Blue Note Hawaii
05.2023 - 07.2023
- Greet customers at front of establishment and get them seated efficiently based off party size and personal needs.
- Handle pressure of packed lines of concert goers by getting them seated quickly with minimal to no conflicts.
- Got a firsthand look into the world of entertainment and culinary services.
- Great relations with team members (servers, cooks, managers, bar tenders, etc.)
- Training never hinders me in my position to handle crowds under pressure.
- Great network building with artists and business people alike in the entertainment industry
Sales Associate/Cashier
Kanilea Ukulele
11.2022 - 03.2023
- Offered strong customer service skills in the store by presenting handcrafted Koa wood ukuleles made in Hawaii.
- Presented the source of the woods from the Kealakekua uplands in the Mauna Loa slopes of Hawaii Island along with the rich history of Koa.
- Showcased the warm resonating sound of the ukuleles through playing them and thanks to my experience, many customers enjoyed the passion that went into each and every beautiful ukulele.
- Developed a connection for native flora and fauna from knowledge gained about the cultivation of Koa, ohia, and iliahi.
Education
Diploma -
Kamehameha High School Kapalama
Honolulu, HI05.2022
Arts and Markets (music concentration)
Hawaii Pacific University
Honolulu, HI05.2026
Business
Kapiolani Community College
Honolulu, HI05.2025
Associate of Science - Music Business And Production
Honolulu Community College
Honolulu, HI05-2026
Skills
- Customer service
- Communication skills
- Leadership
- Bilingual
- English
- Music
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Host and Busser
Blue Note Hawaii
05.2023 - 07.2023
Sales Associate/Cashier
Kanilea Ukulele
11.2022 - 03.2023
Sales Associate/Cashier
Jams World
- 08.2023
Arts and Markets (music concentration)
Hawaii Pacific University
Business
Kapiolani Community College
Diploma -
Kamehameha High School Kapalama
Associate of Science - Music Business And Production
Honolulu Community College
Metallica Scholarship Recipient
Recipient of Metallica Scholarship fund for community college students pursuing career and technical education.
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