Desired Job Title
Store ManagerDepartment SupervisorSafety CoordinatorInventory SpecialistFreight CoordinatorWork Type
Part TimeLocation Preference
On-SiteLocation: Boone , COPueblo West, COPueblo, CO
Open to relocation: Yes
Jerry Simpson
Boone ,CO
Work Preference
Summary
Dedicated retail leader with a focus on customer service and operational efficiency. Known for successful inventory management and effective complaint resolution, ensuring high levels of customer satisfaction and streamlined processes.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Assistant Store Manager
Lowes Home Improvment
Colorado Springs, Colorado
02.2025 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and employee schedules
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer inquiries and complaints effectively and efficiently.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Facilitated communication between departments to ensure seamless operations.
- Oversaw inventory management and stock replenishment processes.
- Maintained inventory by checking merchandise to determine levels.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Analyzed sales trends to support strategic decision-making for promotions.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Led teams in planning, implementation and execution of merchandising.
- Implemented visual merchandising standards to enhance product displays.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Collaborated with other departments within the organization to coordinate promotions
- Organized weekly meetings with department heads to review progress on key objectives.
- Interviewed and vetted job applicants to make effective hiring decisions.
- Conducted regular performance reviews with staff members.
- Monitored sales
Department Supervisor ( Backend )
Lowes Home Improvment
Pueblo, Colorado
03.2023 - 01.2025
- Supervised daily operations to ensure optimal workflow and customer satisfaction.
- Managed inventory levels to maintain product availability and organization.
- Collaborated with management to implement process improvements for efficiency.
- Developed training materials to enhance employee performance and knowledge.
- Trained and mentored new associates on department policies and procedures.
- Trained employees on new processes and procedures.
- Provided coaching and mentoring support to team members.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Conducted regular safety audits to uphold workplace safety standards.
- Ensured compliance with all safety regulations across the department.
Department Supervisor Over-nights
Lowes Home Improvment
Pueblo, Colorado
02.2020 - 02.2022
- Supervised daily operations of the department to ensure efficient workflow.
- Trained and mentored staff on product knowledge and customer service skills.
- Managed inventory levels to maintain stock availability and presentation standards.
- Conducted regular team meetings to communicate updates and expectations clearly.
- Coordinated with other departments to streamline processes and improve collaboration.
- Implemented safety protocols to ensure a secure working environment for employees.
Engine Builder /Small Business Owner
American Speed Center
Colorado Springs, Colorado
04.2015 - 05.2019
- Assembled high-performance engine components using precision tools and techniques.
- Assembled and tested engines using hand tools, power tools, measuring instruments, and other specialized equipment.
- Checked engine components for accuracy of fit and alignment prior to assembly.
- Inspected engine parts for quality and adherence to specifications.
- Diagnosed engine build issues and implemented effective solutions to minimize downtime.
- Collaborated with team to streamline assembly workflows, enhancing overall efficiency.
- Identified and addressed areas for improvement in assembly processes, fostering a more efficient workflow.
- Trained new staff on assembly processes and safety protocols effectively.
- Documented assembly procedures to maintain consistency and quality standards.
- Conducted routine maintenance on equipment to ensure proper functioning.
Assistant Store Manager
Walmart
Pueblo, Colorado
02.2010 - 01.2015
- Managed daily store operations and employee schedules to ensure smooth functionality.
- Oversaw inventory management and stock replenishment to maintain optimal product availability.
- Developed strategies to increase store profitability through analysis of financial data and implementation of cost-saving measures.
- Trained new staff in customer service and product knowledge to enhance customer satisfaction.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Identified operational inefficiencies and implemented solutions to streamline processes and improve workflow.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Structured HR consulting services to guide clients through organizational changes effectively.
Company Manager
Bolenes Well Service
Baggs, Wyoming
01.2007 - 02.2009
- Managed daily operations of well service teams and equipment.
- Coordinated scheduling and deployment of personnel for field projects to ensure timely project execution.
- Developed strategies to increase productivity levels across teams in the organization.
- Created efficient workflows that improved service delivery processes and reduced turnaround times.
- Coordinated maintenance and repairs of drilling equipment and machinery.
- Ensured compliance with safety regulations and industry standards.
- Conducted regular safety inspections and identified potential hazards.
- Investigated customer complaints and implemented corrective actions.
Assistant Sales Manager
Dominios
Amarillo, Texas
04.2003 - 01.2004
- Collaborated with sales team to identify market trends and customer needs.
- Assisted in developing sales strategies to enhance customer engagement.
- Maintained relationships with key clients to foster loyalty and satisfaction.
- Analyzed sales data to identify opportunities for process improvements.
- Organized weekly meetings to discuss targets and share best practices with the team.
- Coordinated training sessions for new team members on product knowledge.
- Managed inventory levels to ensure optimal stock availability and turnover.
Assistant Manager
K-Mart Store
Pueblo, Colorado
09.2000 - 09.2002
- Supervised daily store operations and ensured compliance with company policies.
- Managed staff schedules and coordinated team assignments for optimal coverage.
- Trained new employees on store procedures and customer service standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Implemented quality control measures to uphold company standards.
- Produced accurate and timely reports on project activities, enhancing transparency and facilitating informed decision-making.
Education
Specialty Automotive Machining ( SAM ) - Automotive Engineering
WyoTech
Laramie, WY06-1998
High School Diploma -
Pueblo Centennial High
Pueblo06-1994
Skills
- Inventory management
- Sales analysis
- Visual merchandising
- Customer service
- Retail operations
- Operations oversight
- Employee coaching
- Shift scheduling
- Workforce management
- Revenue optimization
- Sales strategies
- Customer engagement
- Complaint resolution
- Business development
- Process improvement
- Employee training
- Performance review
- Staff scheduling
- Staff supervision
- Team building
- Team motivation
- Goals and performance
- Mentoring techniques
- Leadership development
- Communication skills
- Cross-functional collaboration
- Relationship management
- Customer relations
- Records management
- Inventory counting
- Sales expertise
- Shift management
- Operations
- Retail systems
- Sales expertise
- Records management
- Operations
Certification
- Forklift
- Order Picker
- Power Reach
- Electric Pallet Pack
- Automotive Machining
Timeline
Assistant Store Manager
Lowes Home Improvment
02.2025 - Current
Department Supervisor ( Backend )
Lowes Home Improvment
03.2023 - 01.2025
Department Supervisor Over-nights
Lowes Home Improvment
02.2020 - 02.2022
Engine Builder /Small Business Owner
American Speed Center
04.2015 - 05.2019
Assistant Store Manager
Walmart
02.2010 - 01.2015
Company Manager
Bolenes Well Service
01.2007 - 02.2009
Assistant Sales Manager
Dominios
04.2003 - 01.2004
Assistant Manager
K-Mart Store
09.2000 - 09.2002
Specialty Automotive Machining ( SAM ) - Automotive Engineering
WyoTech
High School Diploma -
Pueblo Centennial High