Jerry Smith
Rancho Cordova,CA
Summary
Experienced healthcare staffing professional with strengths in client account management, job order matching, and relationship management. Skilled in building trusted partnerships, coordinating staffing solutions, and resolving client needs quickly.
Overview
17
17
years of professional experience
Work History
Account Executive
Nurses and Professional Health Care
Chico, California
09.2020 - Current
- Managed healthcare client accounts for Nurses and Professional Health Care.
- Cultivated client relationships through consistent service calls and follow-up, fostering trust and loyalty.
- Built client relationships through regular service calls and follow-up.
- Addressed client concerns with clear communication and prompt resolutions, ensuring satisfaction and retention.
- Reviewed job orders and matched qualified professionals to client requirements.
- Developed new nurse staffing opportunities with hospitals and clinics, enhancing service offerings.
Staffing Coordinator
Cal Park Rehab
Chico, California
05.2010 - 08.2020
- Coordinated staffing schedules for Cal Park Rehab nursing and support teams.
- Facilitated communication of open shifts and callouts between employees and department leaders to ensure adequate staffing.
- Monitored daily census and adjusted shift coverage for patient care needs.
- Resolved scheduling conflicts and filled urgent vacancies across care units to maintain continuity of patient care.
- Supported onboarding for new staff and temporary coverage at Cal Park Rehab.
- Updated timekeeping records and verified attendance for payroll processing.
- Maintained and organized license and certification records for clinical staff to ensure compliance and readiness for patient care.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
- Collaborated with HR department to devise and update policies for corporate accountability and workplace health.
Education
High School Diploma -
I' SOT High
Canby, CA06-1996
Skills
- Healthcare staffing
- Client account management
- Job order alignment
- Onboarding coordination
- License tracking
- Scheduling systems
- Staffing software
- CRM management
- ATS administration
- Operational reporting
- Budget management
- Relationship management
Timeline
Account Executive
Nurses and Professional Health Care
09.2020 - Current
Staffing Coordinator
Cal Park Rehab
05.2010 - 08.2020
High School Diploma -
I' SOT High