Jerry Suaste
Lubbock,TX
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Orange Leaf
08.2024 - Current
- Trained and guided team members in work with positive feedback and engagement
- Mentored team members to enhance professional development and accountability in the workplace
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Managed cash reconciliation, reset cash drawers, processed cash orders, and handled bank deposits.
Veterinary Technician
Swan Animal Clinic
05.2024 - 07.2024
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
Education Team Leader
Discovery Center Museum
12.2023 - 05.2024
- Delivered live, interactive science performances to engage and educate children.
- Managed hands-on science activity stations at educational events.
- Conducted scientific demonstrations at local elementary schools.
- Operated informational space presentations in a state-of-the-art dome observatory.
Elementary School Tutor
AmeriCorps
08.2021 - 05.2023
- Tutored diverse groups of students to strengthen subject comprehension
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills
- Mentored and coached students with focus on developing independence and self-confidence
- Used personalized learning plans to guide students to a deeper understanding of course material and learning styles
Team Leader
Orange Leaf Frozen Yogurt
05.2021 - 10.2023
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Education
Associates Degree - General Studies
Amarillo College
05-2024
High School Diploma -
Tascosa High School
05.2022
Skills
- Native Spanish Speaker (Bilingual)
- Team leadership
- Money handling
- Ability to learn quickly
- Multitasker
- Google Drive
- Operations management
- Conflict resolution
- Customer Service
Timeline
Assistant Manager
Orange Leaf
08.2024 - Current
Veterinary Technician
Swan Animal Clinic
05.2024 - 07.2024
Education Team Leader
Discovery Center Museum
12.2023 - 05.2024
Elementary School Tutor
AmeriCorps
08.2021 - 05.2023
Team Leader
Orange Leaf Frozen Yogurt
05.2021 - 10.2023
Associates Degree - General Studies
Amarillo College
High School Diploma -
Tascosa High School
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