Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Jerry Tedford

Cameron,OK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience

Work History

Self Employed

Self Employed Web
Cameron, OK
07.2018 - Current
  • Coordinated repair and maintenance plans with customer.
  • Tested completed installations to verify functionality and compatibility.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new fixtures.
  • Dispatched to various sites to perform maintenance on failed equipment.
  • Trained end-users on how to operate their newly installed fixtures.
  • Resolved customer complaints related to installation issues in a timely manner.
  • Installed new equipment according to manufacturer specifications and customer requirements.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Diagnosed electrical faults in order to perform necessary repairs or replacements.
  • Verified that all parts were present before beginning the installation process.
  • Repaired equipment with new parts and replaced inoperable items.
  • Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
  • Maintained accurate documentation of installation activities.
  • Maintained clean tools, test equipment and work motor vehicles.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Assisted in training other technicians on best practices for installation procedures.
  • Assisted other technicians with complex installations when necessary.
  • Worked with team members to install and maintain equipment.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Kept records of parts and equipment used in projects to update inventory.

Press Operator

Graphic Packaging International
Ft. Smith, AR
01.2016 - 07.2018
  • Inspected all material for defects prior to running job on press.
  • Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
  • Set appropriate speeds, flows, colors, temperatures, and positions for printing.
  • Assisted other members of press team with tasks such as loading plates and cleaning presses when needed.
  • Lubricated and cleaned equipment regularly to ensure optimal performance.
  • Performed quality control checks throughout production process.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Inspected random paper samples during print runs to confirm accurate ink and paper type.
  • Maintained accurate records of production runs, including number of impressions made.
  • Troubleshot mechanical problems with printing press components such as rollers and cylinders.
  • Participated in regular maintenance activities such as replacing worn parts or lubricating moving parts.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Reviewed customer proofs for proper layout, color accuracy, and text clarity before beginning a run on the press.
  • Stacked completed jobs onto pallets according to shipping instructions provided by customer or supervisor.
  • Set up plates into the cylinder based on customer specifications or job order requirements.
  • Examined and produced specific job orders.
  • Kept records of materials used and time needed for projects.
  • Organized inventory room ensuring that supplies were properly stored and labeled for easy retrieval.
  • Conducted daily safety inspections to identify potential hazards or malfunctions in equipment.
  • Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
  • Checked finished product against original copy or proof sheets to ensure accuracy of colors, text, and images.
  • Calibrated various controls on the machine periodically to maintain consistent output results.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Repaired any damaged plates before resuming operations on the press.
  • Posted and adhered to lockout/tagout, hazardous material handling and hearing and eye standards.
  • Met production schedules and throughput yield targets.
  • Followed detailed instructions from supervisors regarding specific job orders and production deadlines.
  • Maintained data on printing outputs produced, supplies consumed, and equipment maintenance and repairs performed.
  • Adjusted feeder mechanism of machine to accommodate paper size being used.
  • Verified ink specifications, inked presses, changed ink and adjusted ink flow.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Maintained updated knowledge through continuing education and advanced training.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Planned and completed group projects, working smoothly with others.
  • Maintained schedule of class assignments to meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Shift Lead

Graphic Packaging International
Ft. Smith, AR
02.2007 - 12.2017
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Tracked project schedules and encouraged teams to complete tasks on time.
  • Responded to customer inquiries and complaints in a professional manner.
  • Upheld company standards and compliance requirements for operations.
  • Assessed reports and adjusted workflows to realign with targets.
  • Performed administrative tasks including filing documents, data entry.
  • Maintained positive working relationship with fellow staff and management.
  • Participated in daily meetings with management team to discuss strategies and goals.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Checked orders for quality and completeness.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Resolved customer complaints and reported issues to senior management.
  • Worked closely with human resources to support employee management and organizational planning.
  • Evaluated employee performance, delivering individualized feedback and praise.

Supervisor of Factory Operations

Southern Steel & Wire
Ft. Smith, AR
08.1998 - 03.2005
  • Identified potential risks associated with manufacturing processes and developed contingency plans accordingly.
  • Conducted employee training sessions related to safety protocols, equipment operation, and other job-related tasks.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Coordinated with other departments to ensure smooth flow of work in the factory.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Ensured safety of personnel by enforcing safety rules in the workplace.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Developed processes for production optimization and monitored performance metrics to identify areas of improvement.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Examined final products for conformance with quality and design standards.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Attended regular training sessions to increase machine operating skills.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Set up and tended equipment with machine operators to complete runs.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Developed strategies for cost reduction initiatives without compromising product quality or customer satisfaction ratings.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Organized regular meetings with team members to discuss issues and resolve conflicts related to production activities.
  • Identified needs of customers promptly and efficiently.
  • Inspected and repaired products to meet project expectations.
  • Established efficient workflow procedures across different departments while maintaining high quality standards.
  • Observed and monitored utilization of equipment.
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Maintained schedule of class assignments to meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Pocola High School
Pocola, OK
05-1982

Skills

  • Interpersonal Communication
  • Training & Development
  • Self-Directed
  • Verbal Communication
  • Planning
  • Multitasking
  • Supervision and Leadership
  • Active Listening
  • Team Management
  • Recordkeeping
  • Decision-Making
  • Teamwork and Collaboration
  • Maintenance & Repair

Training

  • SMED Single Minute Exchange of Die
  • Fanuc Robot Programming
  • Workplace Safety Training
  • Forklift Training.
  • Leadership Training
  • Safety Investigation Team

Timeline

Self Employed

Self Employed Web
07.2018 - Current

Press Operator

Graphic Packaging International
01.2016 - 07.2018

Shift Lead

Graphic Packaging International
02.2007 - 12.2017

Supervisor of Factory Operations

Southern Steel & Wire
08.1998 - 03.2005

High School Diploma -

Pocola High School

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Jerry Tedford