Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry Tidwell

Liberty Hill,TX

Summary

Dynamic professional with a proven track record at Velocity Tire, excelling in operations oversight and customer service. Recognized for enhancing efficiency and mentoring staff, while leveraging strong problem-solving skills to drive performance improvements. Committed to regulatory compliance and fostering team development, ensuring a high-quality customer experience.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Velocity Tire
08.2024 - 06.2025
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Technician

Sewell Cadillac
08.2023 - 05.2024
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.

Assistant Manager

Discount Tire
01.2019 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Associate of Occupational Studies - Automotive Technology

Universal Technical Institute
Irving, TX
09-2023

Skills

  • Customer service and engagement
  • Problem-solving
  • Time management
  • Team building and leadership
  • Operations oversight
  • Regulatory compliance

Timeline

Assistant Store Manager

Velocity Tire
08.2024 - 06.2025

Technician

Sewell Cadillac
08.2023 - 05.2024

Assistant Manager

Discount Tire
01.2019 - 07.2023

Associate of Occupational Studies - Automotive Technology

Universal Technical Institute

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