Jerrymiah B. Hale
Conway,AR
Summary
Adept at juggling multiple tasks, I enhanced guest experiences at multiple locations through exceptional customer service and hospitality expertise. Trained new staff, elevating service standards while efficiently managing high-volume events. Demonstrated reliability and a strong work ethic, excelling in fast-paced environments and maintaining professionalism under pressure.
Overview
6
6
years of professional experience
Work History
Server/Bartender
The Capitol Hotel
Little Rock, AR
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained work ethic and quality in high pressure environments.
Bartender
Brick N Forge Taproom
Conway, AR
04.2021 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server
Outback Steakhouse
Conway, AR
05.2020 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Laboror
Plant Outlet
Conway, AR
02.2020 - 05.2020
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Server
ChinaTown Buffet
Conway, AR
07.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Vilonia High School
Vilonia, AR05.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Guest Engagement
- Sales Techniques
- High Energy and Stamina
- Adaptable and Flexible
- Team Player
- Cool Under Pressure
- Ability to Lift 50 Pounds
- Reliable and Responsible
Timeline
Server/Bartender
The Capitol Hotel
05.2023 - Current
Bartender
Brick N Forge Taproom
04.2021 - 05.2023
Server
Outback Steakhouse
05.2020 - 06.2021
Laboror
Plant Outlet
02.2020 - 05.2020
Server
ChinaTown Buffet
07.2018 - 03.2020
High School Diploma -
Vilonia High School