Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jershell Atkins

St Louis,MO

Summary

Compassionate and detail-oriented healthcare professional with over 5 years of combined experience as a Certified Nursing Assistant, Phlebotomist, and Medicaid Insurance Agent. Proven ability to provide high-quality patient care, draw blood with precision, and navigate insurance systems to support underserved populations. Strong communication, organizational, and multitasking skills with a dedication to improving health outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medicare Insurance Agent

Ellivance
07.2021 - 07.2025
  • - Assisted individuals and families with enrollment and eligibility for Medicaid and CHIP programs
  • - Educated clients on healthcare coverage, benefits, and renewal procedures
  • - Verified documents, income, and household data to determine program eligibility
  • - Maintained compliance with state and federal regulations, including HIPAA
  • - Provided community outreach to increase awareness of available health services

Phlebotomist

Lab Corp
08.2018 - 02.2019
  • - Collected blood specimens via venipuncture and capillary methods for diagnostic testing
  • - Verified patient identity and maintained accurate specimen labeling and documentation
  • - Prepared samples for transport and ensured timely delivery to labs
  • - Maintained inventory and sterilized equipment to meet OSHA and CLIA standards
  • - Provided calm, reassuring care to patients with needle anxiety

Certified Nursing Assistant (CNA)

The Riverview Nursing Home
01.2014 - 08.2016
  • - Assist residents with activities of daily living including bathing, dressing, toileting, and feeding
  • - Monitor and record vital signs, intake/output, and report changes to nursing staff
  • - Provide emotional support and companionship to patients and their families
  • - Maintain clean, safe, and organized environments for optimal patient care
  • - Collaborate with nursing teams to implement care plans and ensure continuity of care

Education

Diploma - Health Sciences

Gateway Institute High School
St. Louis, MO
05.2014

Skills

  • Patient Care & Support
  • Blood Collection & Lab Procedures
  • Health Insurance Navigation
  • Customer Service & Communication
  • Goal oriented
  • Patient care

Certification

  • Certified Nursing Assistant, January 2014- January 2020
  • Licensed Phlebotomist - September 2017-Present

Timeline

Medicare Insurance Agent

Ellivance
07.2021 - 07.2025

Phlebotomist

Lab Corp
08.2018 - 02.2019

Certified Nursing Assistant (CNA)

The Riverview Nursing Home
01.2014 - 08.2016

Diploma - Health Sciences

Gateway Institute High School

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