Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jersie Alba

Carlsbad,United States

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Invoice Clerk

Gama Transport
Carlsbad, United States
12.2018 - 06.2020
  • Complete proper invoicing through quickbooks and mailed invoices to customers and documented account updates.
  • Created improved filing system to maintain secure client data.
  • Verified and corrected billing data, independently resolving errors.
  • Kept rate books and team manuals updated with current values.
  • Prepared itemized statements and invoices showing amounts due and services rendered.
  • Developed solid relationships with staff, customers, and vendors.
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Receptionist

Kids Kare Family Dentistry
Carlsbad, New Mexico
02.2016 - 03.2017
  • Greeted visitors and communicated to assess needs and provide direction.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Worked effectively with diverse team to accomplish daily objectives and meet scheduling goals.
  • Served customers by going above and beyond to offer exceptional support for all needs.

Education

Associate of Applied Science -

New Mexico State University - Carlsbad
Carlsbad, NM
05.2022

High School Diploma -

Carlsbad High School
Carlsbad, NM
05.2014

Skills

  • Strong Organizational Skills
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Multitasking and Time Management
  • Good Telephone and Speaking Etiquette
  • Public Communication Skills
  • Proficient in Microsoft Office
  • Data Entry and Database Software
  • Teamwork Skills
  • Professionalism and Strong Work Ethic

Additional Information

References:

Sidney Vasquez - 2601 Washington St. Carlsbad, NM 88220 | 575-706-6590

Dr. Eric Campos - 309 W. Hagerman St. Carlsbad, NM 88220 | 575-234-1293

Dorothy Hensley - 1201 W. Mermod St. Carlsbad, NM 88220 | 575-887-5111


Timeline

Invoice Clerk

Gama Transport
12.2018 - 06.2020

Receptionist

Kids Kare Family Dentistry
02.2016 - 03.2017

Associate of Applied Science -

New Mexico State University - Carlsbad

High School Diploma -

Carlsbad High School

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