Jersie Fast
Fort Wayne,IN
Summary
Dynamic and goal-oriented professional with a strong background in customer service and retail. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Adaptable team player dedicated to achieving.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
J.C. Penney
Fort Wayne, IN
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Food Service Worker
Lee's Chicken
02.2023 - 04.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Core 40 -
South Side High School
Fort Wayne, IN05.2025
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Sales expertise
- Retail merchandising expertise
- Sales tracking
- Friendly and helpful
- Honest and dependable
- Adaptable and flexible
- Customer assistance
- Decision-making
- Attention to detail
- Strong communication and interpersonal skills
Timeline
Sales Floor Associate
J.C. Penney
11.2023 - Current
Food Service Worker
Lee's Chicken
02.2023 - 04.2023
Core 40 -
South Side High School