Jerusha Moega

• Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
• Answered telephone and assisted callers by providing information or directing to appropriate employee.
• Provided administrative support for various departments, contributing to the smooth operation of the organization.
• Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
• Communicated with clients on behalf of staff to relay messages and information.
• Attended training sessions to stay updated on procedures and services.
• Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
• Maintained accurate records of resident progress and incidents, ensuring timely communication with appropriate staff members.
• Monitored security cameras regularly to maintain a safe environment for all individuals within the facility at all times.
• Reduced administrative workload for case managers through effective documentation of client interactions in relevant databases or files as needed.
• Connected residents with community resources such as employment opportunities, healthcare providers, housing programs, and educational institutions to promote long-term stability.

• Promptly documented and reported all defective equipment and hazardous conditions.
• Trained and supervised production personnel to properly use production equipment and apply best practices.
• Performed setup of production equipment to establish optimal performance.
• Adjusted machines to increase productivity for runs.

Operated and maintained production equipment, ensuring efficient and timely production processes.

- Conducted quality control checks to ensure products met company standards and customer expectations.

- Collaborated with team members to troubleshoot and resolve any production issues.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
• Coordinated ground crew activities to complete objectives on schedule.
• Maintained clean, orderly work environment free of hazards.
• Loaded and unloaded materials onto and off of trucks for fast shipment.