Jervasio Hilotoca
Austin,TX
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
Work History
IT Technician
Sungold Foods
Houston, TX
08.2022 - 05.2023
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Connected computers with printers, routers and other device for a better work environment
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Gathered with co-workers in order to solve computer related problems
- Ensured the security of our LAN network
Computer Lab Technician
TSU
Houston, TX
05.2017 - 12.2021
- Operated and maintain assigned computer equipment including hardware, software and related applications.
- Instructed students in the use of computer equipment and lab procedures.
- Performed basic computer troubleshooting including network, software and printer maintenance.
Education
Computer Engineering Tech -
Texas Southern University
Houston, TX12.2021
Skills
- Helpdesk Services
- Hardware and Software Configuration
- Microsoft Windows and Office
- Network
- Troubleshooting
- Hardware
- Software
- Technology follower
Languages
English
Spanish
Portuguese
Timeline
IT Technician
Sungold Foods
08.2022 - 05.2023
Computer Lab Technician
TSU
05.2017 - 12.2021
Computer Engineering Tech -
Texas Southern University