Je'Ryius Coleman
Fort Wayne,IN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ResCare
Fort Wayne, IN
08.2023 - Current
- Facilitated social interactions between participants and their peers in the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Service Technician
Volkswagen
Fort Wayne, IN
04.2023 - 05.2023
- Maintained accurate records of service calls, repairs, and parts used.
- Repaired faulty components such as motors, pumps, valves, switches.
- Diagnosed problems and determined solutions for various customer issues.
Service Porter
Volkswagen
Fort Wayne, IN
04.2023 - 05.2023
- Transported completed vehicles back to the customer's residence or place of business.
- Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
- Assisted customers with loading and unloading items from their vehicles.
Front Desk Receptionist
Holiday Inn Express Hotel Suites
Fort Wayne, IN
11.2022 - 03.2023
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Retail Merchandiser
Siginature Retail Services
Aurora, IL
05.2022 - 10.2022
- Collaborated with store management to ensure effective implementation of promotional activities.
- Organized product displays in accordance with corporate guidelines.
- Created visual presentations that effectively promoted products.
- Monitored customer feedback regarding product availability, quality, and pricing.
Warehouse Forklift Operator
Peg Perego Usa
Fort Wayne, IN
08.2021 - 01.2022
- Assisted with shipping and receiving activities as needed.
- Processed orders by picking products from shelves within the warehouse.
- Maintained accurate inventory records and prepared reports for management.
- Stored material by moving to appropriate area in warehouse.
- Maintained current forklift training and certification as required by company policies.
Construction Worker
Brooks Construction Company
Fort Wayne, IN
09.2020 - 12.2020
- Inspected work areas for safety issues before beginning any task.
- Erected steel framework for buildings using welding equipment.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Transported materials from one site location to another using trucks or trailers.
Education
High School Diploma -
R Nelson Snider High School
Fort Wayne, IN06-2020
Skills
- Work Documentation
- Quality Assurance
- Tool management
- Power and hand tool use
- Punctuality
- Accuracy and Precision
- Team-oriented and dependable
- Attention to Detail
- Flexible and Adaptable
- Valid Driver's License
- Punctual and Reliable
Certification
- Chrysler Academy Certification
Languages
English
Professional
Timeline
Direct Support Professional
ResCare
08.2023 - Current
Service Technician
Volkswagen
04.2023 - 05.2023
Service Porter
Volkswagen
04.2023 - 05.2023
Front Desk Receptionist
Holiday Inn Express Hotel Suites
11.2022 - 03.2023
Retail Merchandiser
Siginature Retail Services
05.2022 - 10.2022
Warehouse Forklift Operator
Peg Perego Usa
08.2021 - 01.2022
Construction Worker
Brooks Construction Company
09.2020 - 12.2020
High School Diploma -
R Nelson Snider High School