Jerzea-Lynn Hartigan
Summary
Results-driven individual with a proven history of delivering high-quality work. Recognized for strong communication and teamwork skills, consistently achieving organizational objectives. Committed to continuous learning and professional growth, with a strong work ethic and adaptability. Capable of mastering new skills quickly and working effectively in independent settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Waterfronttoo
Nokomis
11.2025 - Current
- Assisted servers by refilling beverages, clearing dishes, and delivering food items to tables.
- Cleared tables promptly to maintain a clean dining environment.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Maintained cleanliness of work areas and dining spaces during service.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Organized dining area to improve guest experience and optimize seating flow.
- Supported teammates by taking initiative on various tasks to enhance customer service.
- Supported team members during peak hours by managing high-volume tasks.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Effectively multitasked within fast-paced environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Shift Leader
Tropical Smoothie Cafe
Venice
05.2024 - 02.2026
- Supervised team members during busy shifts to enhance service efficiency and customer experience.
- Delegated tasks to employees and monitored activities and task completion.
- Trained staff on job duties and safety protocols to ensure compliance and operational reliability.
- Resolved customer inquiries and issues promptly to maintain satisfaction and loyalty.
- Implemented food safety protocols to guarantee quality and hygiene standards.
- Managed inventory levels to maintain stock of fresh ingredients and supplies.
- Checked cash drawers for accuracy during opening and closing shifts.
A/Volunteer
Emmanuel Lutheran Church
Venice
02.2022 - 12.2025
- Trained new volunteers on procedures and responsibilities to enhance team effectiveness.
- Coordinated with church leaders to design and launch educational programs for diverse age groups.
- Collaborated with youth pastors to establish program objectives and achieve outcome goals.
- Facilitated discussions and activities to reinforce values and morality among participants.
- Supported fundraising initiatives through event planning and engaging donor outreach.
- Developed promotional materials for events using creative design and messaging strategies.
- Educated staff on audio-visual equipment usage to enhance technical proficiency during events.
- Operate sound, lighting, and video systems during live events.
- Operated lighting boards, video switchers, projectors, cameras microphones during live events.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Attended weekly meetings to discuss progress and future initiatives.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Associate of Arts -
State College of Florida Collegiate School
Venice, FL05-2026
Skills
- Table setup
- Cleaning and sanitizing practices
- Food safety standards
- Health code compliance
- Sanitation knowledge
- Service efficiency
- Customer service excellence
- Guest service management
- Cash handling expertise
- Inventory management
- Time management
- Conflict resolution
- Effective problem solving
- Team collaboration
- Staff training and development
- Adaptability to change
- Ability to lift heavy items
- Team leadership
- Quality assurance
Certification
- ServSafe
- Manager ServSafe
Timeline
Restaurant Busser
Waterfronttoo
11.2025 - Current
Shift Leader
Tropical Smoothie Cafe
05.2024 - 02.2026
A/Volunteer
Emmanuel Lutheran Church
02.2022 - 12.2025
Associate of Arts -
State College of Florida Collegiate School