Jerzie Jordan
Pensacola,Florida
Summary
Dynamic and detail-oriented professional with expertise in infection control and patient confidentiality, honed at Brittney K. Craig, DMD. Proven ability to enhance patient safety through meticulous sterilization practices and effective communication. Adept at building relationships and fostering teamwork, ensuring a positive experience for both patients and staff.
Overview
5
5
years of professional experience
Work History
Dental Sterilization Technician
Brittney K. Craig, DMD
08.2024 - Current
- Maintained a sterile environment in the dental office through consistent cleaning, sanitizing, and organization of workstations.
- Reduced risk of cross-contamination by meticulously cleaning and disinfecting dental tools, trays, and equipment.
- Ensured patient safety by strictly adhering to OSHA regulations and CDC guidelines for infection control.
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
Nanny
Jessica Maricovich
05.2020 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Dental Receptionist
Brittney K. Craig, DMD
01.2025 - 05.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Live-Out Nanny
Twinkle Toes Nanny Agency
01.2024 - 05.2024
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Education
No Degree - Human Development And Family Science (Pre-Dental)
Florida State University
Tallahassee, FL05-2026
Skills
- Patient confidentiality
- Infection control expertise
- HIPAA
- Cross-contamination prevention
- Active listening
- Team collaboration
- Organizational skills
- Critical thinking
- Excellent communication
- Adaptability and flexibility
- Teamwork skills
- Relationship building
- Safety procedures
- Goal setting
- Conflict resolution
- Professionalism
- Transporting patients
- Written communication
Timeline
Dental Receptionist
Brittney K. Craig, DMD
01.2025 - 05.2025
Dental Sterilization Technician
Brittney K. Craig, DMD
08.2024 - Current
Live-Out Nanny
Twinkle Toes Nanny Agency
01.2024 - 05.2024
Nanny
Jessica Maricovich
05.2020 - Current
No Degree - Human Development And Family Science (Pre-Dental)
Florida State University
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